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About The Position
For almost 30 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, they are a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating guests like family and restaurants like home. The food runner is responsible for delivering food from the kitchen to the guests in a manner that is in accordance with the service standards of One Off Hospitality.
Requirements
- High School Diploma or GED graduate
- Food Handler Certification required
- Ability to handle stress under pressure
- Willingness to maintain a clean, healthy, and safe working environment
- Ability to coordinate multiple activities with attention to detail
- Ability to work independently, with minimal supervision
Responsibilities
- Maintains a cheerful, courteous disposition and a neat, clean and professional image
- Gains knowledge and becomes completely proficient with the food menu
- Properly describes each dish upon delivery to the table
- Answers any guest questions regarding ingredients, cooking technique or concerns about allergies and dietary restrictions
- Acts as the liaison between the front of the house and the back of house through communication with the service staff members and the expediter
- Fulfills any guest requests that may arise as food is being delivered (if you are unable to fulfill that request personally, it is your responsibility to find another team member who can be of assistance)
- Keeps service stations clean, neat and orderly
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary
- Performs shift change and/or opening or closing duties
- Adheres to all company safety and sanitation policies and procedures
- Assists other team members as needed or when business needs dictates
