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About The Position
The Bistro Server Cashier Cook is a multi-skilled position within a small, fast-paced hotel Bistro. This role requires the ability to work independently at times while delivering genuine, attentive customer service. The position combines front-of-house service with food preparation, cashiering, and Starbucks beverage service. Reliability, responsibility, and professionalism are essential. This position primarily consists of morning shifts from 6:00 a.m. to 11:00 a.m. Candidates will also be cross-trained in both AM and PM Bistro operations to provide coverage for evening shifts as needed.
Requirements
- Strong customer service skills with a genuine, guest-focused attitude.
- Ability to work independently and take ownership of responsibilities.
- Comfortable handling cooking, cashiering, and beverage preparation duties.
- Reliable, punctual, and serious about maintaining a consistent work schedule.
- Must meet all certification and legal requirements for the position.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
Nice To Haves
- Experience in a hotel or a related field preferred but not required.
- Alcohol Awareness Certification (a plus but not required to start).
- Food Handlers certification (a plus but not required to start).
Responsibilities
- Provide warm, friendly, and efficient service to all guests, creating a welcoming and positive dining experience.
- Take food and beverage orders accurately and efficiently.
- Prepare and cook Bistro menu items according to brand and food safety standards.
- Prepare Starbucks beverages following proper recipes and procedures.
- Operate the POS system, process payments, and complete cashiering and end-of-shift paperwork accurately.
- Set up, maintain, and break down the Bistro area, including stocking, cleaning, and resetting tables and workstations.
- Maintain cleanliness and organization of all Bistro and back-of-house areas.
- Check guest identification to ensure legal compliance for alcohol service when applicable.
- Follow all Avion Hospitality standards, safety regulations, and certification requirements, including Alcohol Awareness and Food Handler certifications.
- Perform opening and closing duties and complete assigned side work.
- Support hotel operations by performing additional tasks as assigned by management.
