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About The Position
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service.
Requirements
- High school graduate or equivalent.
- At least one year of related experience/cash handling required.
- Good communication skills.
- Professional appearance, dress, and attitude.
- Good math skills.
- Good typing skills.
- Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.
Nice To Haves
- Understanding of Bank operations preferred.
- Previous Teller experience preferred.
Responsibilities
- Efficient, effective, and accurate performance of Teller functions.
- Receiving and processing deposits.
- Receiving and processing loan payments.
- Cashing checks and other negotiable instruments for clients.
- Examining documents for endorsements and negotiability.
- Processing transfers between accounts.
- Processing credit card cash advances.
- Verifying and balancing cash daily.
- Detecting and resolving discrepancies promptly.
- Offering other Bank products to meet customer needs and strengthen the relationship.
- Having no more than one proof error within a 30-day period.
- Consistently following Teller procedures and adhering to compliance requirements.
- Establishing and maintaining effective, professional business relations with clients.
- Ensuring that client requests and inquiries are promptly resolved.
- Operating online teller terminal.
- Maintaining privacy of customer information.
- Ensuring that the Bank’s quality reputation is maintained and projected.
- Establishing and maintaining effective coordination and working relationships with area personnel and management.
- Assisting area personnel as required.
- Assisting with training or orientation as needed.
- Keeping supervisor informed of area activities and of any problems or concerns.
- Completing required reports and records accurately and promptly.
- Attending meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
- Performing night drop functions as assigned.
- Performing related clerical duties as assigned.
- Ensuring that work areas are clean, secure, and well maintained.
- Cross selling Bank products and services.