Log In
Sign Up
About The Position
Warped Wing Brewing Company & Smokery is a culinary destination centered on its Smokery, showcasing a fusion of traditional American BBQ with a warped twist. They are seeking passionate hospitality and culinary professionals. The Taproom Manager is a highly hands-on leadership position, balancing high-level leadership responsibilities with active taproom execution. This hybrid role is compensated hourly with the opportunity to earn tips during active service shifts, and the manager must be prepared to support the team on the floor and seamlessly step into broader management duties.
Requirements
- Proven experience as a Taproom Manager, FOH Manager, or similar leadership role in a high-volume restaurant, bar, or hospitality establishment.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Extensive knowledge of craft beer, beverage programs, and front-of-house operations.
- Ability to multitask, prioritize tasks, and work efficiently under pressure.
- Proficiency in inventory management, scheduling, and cost control.
- Flexibility to work evenings, weekends, and holidays as required.
- Must be of legal drinking age and meet any additional requirements for handling alcohol in accordance with state and local regulations.
Responsibilities
- Manage daily taproom and front-of-house operations, ensuring exceptional guest experiences and seamless service execution.
- Work dedicated service shifts as a bartender or server, providing excellent hospitality while earning tips alongside the front-of-house team.
- Oversee the taproom staff, including hiring, training, and managing employee schedules to align with operational needs and labor targets.
- Maintain high hospitality standards and monitor guest feedback to implement recovery procedures when necessary.
- Serve as a primary contact for beverage and front-of-house vendors, managing inventory, seasonal rollouts, and ordering based on demand.
- Conduct regular inventory counts for liquor, beer, and wine, ensuring strict variance control.
- Collaborate with the leadership team to execute events, promotional programming, and community engagement initiatives.
- Monitor POS compliance, handle comps and discounts, and perform cash handling and shrink prevention audits.
- Ensure that all taproom operations comply with safety, sanitation, and alcohol service regulations.
- Handle any issues that may arise in the taproom, including customer complaints, staff conflicts, and operational challenges.
- Communicate effectively with staff, management, and customers to foster a positive and efficient environment.
