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About The Position
Under supervision, to perform a variety of clerical and reception duties in support of professional and other staff which include record maintenance, retrieval and dissemination of information, typing, word processing, billing, scheduling, and report preparation; may assume responsibilities of the office manager in some departments during his/her absence; and to do other work as required.
Requirements
- Completion of high school or equivalent.
- Minimum of one year in a clerical work experience preferably in a health care industry.
- Knowledge of hospital established policies quality assurance program, safety, environmental and infection control policies and procedures.
- Knowledge of Medical Terminology.
- Knowledge of functions and basic secretarial/clerical operations of a department.
- Knowledge of AS 400, MS Word, Excel and PowerPoint.
- Knowledge of modern office practices and procedures including filing systems, business correspondence, receptionist techniques, report writing and operating standard office equipment.
- Knowledge of correct English usage, grammar, spelling, vocabulary, and punctuation.
- Ability to understand and follow oral and written directions.
- Ability to perform general clerical work and learn quickly the specific operations of a medical treatment unit.
- Ability to establish and maintain effective working relationships with the public and fellow employees.
- Ability to work effectively under stress and in emergency relationships with the public and fellow employees.
- Ability to type/keyboard accurate 45 words per minute.
Nice To Haves
- Specialized training in medical assisting or a closely related field preferred depending on the department assigned.
Responsibilities
- Perform record maintenance, retrieval and dissemination of information.
- Perform typing and word processing.
- Handle billing and scheduling.
- Prepare reports.
- Assume responsibilities of the office manager in some departments during his/her absence.
- Enter appropriate patient charges and scheduling in PHH, Inc.’s computer system.
- Manage a heavy and diverse workload, determining priorities and necessary action often with minimal direction and information.
- Maintain confidentiality of sensitive information.
- Establish and maintain necessary records and controls.
- Prepare reports and correspondence.
