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About The Position
The Team Member greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.
Requirements
- Ability to understand and implement written and verbal instruction.
- Must be able to work any area of the restaurant when needed and to operate a computerized point of sale system/cash register.
- Position requires bending, standing, and walking the entire workday.
- Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Responsibilities
- Team member exhibits a cheerful and helpful manner while greeting guests and preparing their orders and trying to upsale and promote new items.
- Demonstrates a complete understanding of menu items and explains them to guests accurately.
- Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
- Performs cash counts when starting and ending a shift accounting for all money and credit card receipts.
- Prepares food neatly, according to recipes and in a timely manner.
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
- Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
- Cleans and maintains all areas of the restaurant to promote a clean image.
- Understands and adheres to all quality standards, recipes and procedures as outlined in the location operation manual.
- Performs light paperwork duties as assigned.
- Completes required training courses as directed.
