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About The Position
At Atlantic Emergency Solutions, our Parts Specialists play a critical role in keeping our Service Centers running smoothly. You support the technicians who keep fire trucks and ambulances ready for the communities they serve. You get stable hours, a Monday through Friday schedule, and the opportunity to work in a clean, organized environment where your attention to detail truly matters. We are committed to providing consistent hours and a predictable schedule so you can plan your life outside of work. We run clean, compliant, and efficient shops and take pride in employee satisfaction.
Requirements
- Experience in an administrative, service, or parts role, preferably in a dealership or heavy duty environment
- Strong organizational and multitasking skills
- Proficiency with Microsoft Office and reporting systems
- Valid driver’s license with an acceptable driving record
- Ability to pass pre-employment screening
Nice To Haves
- Experience with CDK or similar service management systems preferred
Responsibilities
- Oversee administrative functions including answering phones, greeting customers, distributing mail, ordering office supplies, and processing credit card payments
- Update and complete required reports including Salesforce, CDL tracking, company credit card reconciliation, and reimbursement submissions
- Process payroll for the assigned location by correcting errors associated with CDK technician time reports
- Create repair orders with appropriate task lines of repair
- Create parts quotes and estimates for needed repairs
- Identify and research requested parts and create purchase orders to obtain required components
- Receive stock, pick, ship, and return items while overseeing the Service Center’s overall inventory
- Process all parts invoices and credits within CDK and forward pre-invoiced items weekly to Accounting for payment
- Perform cycle counts of inventory in accordance with company policies and procedures
- Pre-invoice internal and external customer work orders within CDK to ensure accuracy
- Maintain a clean, organized, secure, and safe parts room
