Marketing, Communications and Operations Support Specialist Full Time

Marketing, Communications and Operations Support Specialist

Rank 3

Scarborough, ON (Hybrid)

Deadline: This posting will close by April 29, 2026 at 11:59 PM EST.

The anticipated annual base salary for this position is $67,200 – $88,200. The salary offered will be based on the candidate’s experience, knowledge, skills and qualifications.

Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Marketing, Communications and Operations Support Specialist to support our Toyota University (TU) team. This is a full-time opportunity and will report to the Manager of Learning Technology and Professional Education.

The selected candidate will manage and coordinate logistics for training locations, liaise with hotels/conference center and complete contracts for TU training programs across Canada. They will also be responsible for managing marketing & communications of TU training initiatives to ensure dealer awareness and encourage dealer participation.

What We’ll Bring

Company & Culture

• A hybrid work environment
• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career
• A focus on respect for people and continuous improvement
• Summer Hours – condensed work week during the summer

Benefits

• Competitive compensation package including bonus
• Extended health care and dental benefits effective immediately
• Company pension plan with additional employer contributions
• Associate vehicle discount program
• Reimbursement programs (tuition & fitness)
• Paid holiday shutdown and competitive paid time off benefits
• Sabbatical leave program

What You’ll Be Doing

Toyota University Marketing & Communications

• Support marketing and communication for overall Toyota University training programs
• Coordinate Toyota University’s weekly training e-newsletter, ensuring all submitted content is accurate, timely, engaging and consistent in format with both current and previous editions
• Organize weekly editorial meetings, proactively seek additional content when needed, and manage the approval process to ensure all materials are finalized before release

Vendor Liaison and Management

• Manage logistical planning and scheduling of in-person training workshops
• Monitor the progress of each training program, tracking key milestones and deliverables to ensure timelines are met.
• Collaborate with external vendors to plan and organize annual conferences
• Supervise on-site operations to ensure smooth execution of event
• Coordinate and support dealers with training questions pertaining to registration
• Negotiate contract terms with external partners to ensure contracts are structured in a way that protects TCI’s interests for training
• Source venues, recommend catering, acquire supporting technology and coordinate the development of materials to execute a quality event with supplier
• Liaise with Accounting/Procurement to mitigate any risks

Budget Compliance

• Assist with department budget reconciliation with managers – Selling Support and Dealer Fund
• Creation of PO and invoice entry on SAP
• Monitoring spending and keeping within budgets
• Prepare journal entries and coordinate approved accrual/reclass requests
• Manage Toyota University Corporate Credit Card

Training Platforms Management

• Oversee SharePoint system ensuring it is organized and accessible for all users
• Create and maintain calendars that streamline TU Training programs
• Organize all courses for uploading into the LMS system. Ensure all content is correct and training links for dealers are in both SharePoint and LMS before making live for registration
• Ensure the entire process runs smoothly from course creation to dealer enrolment

Support As Needed

• Fix any discrepancies in the student’s transcript records daily
• Manage the TU inbox and answer inquiries
• Process New Dealer Admin requests
• Process mergers from dealers
• Process User Services Tasks
• Collaborate with other departments to ensure seamless integration and functionality of the TU training platform

What You’ll Bring

• University Degree and/or College Diploma in Business Administration, Event Management, Marketing/Communications
• Intermediate to advanced understanding of MS Office software, SharePoint and LMS administration
• Exceptional organization skills including project coordination or project management experience.
• Strong contract negotiation and influencing skills
• Excellent written and oral communication skills
• Proven ability to initiate & improve work processes to increase efficiencies

About Us

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada’s head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI’s Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation. Please note TCI may use AI-powered tools to assist us with initial screening and assessment. Talent Acquisition Specialists always review all applications and Hiring Managers always make final hiring decisions throughout the selection process.