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Location: Singleton or Bay Campus, Swansea
About The University
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role
The post holder will support the Commercial Services team in maximising revenue and future income potential from both internal and external customers through targeted business development activity, customer engagement, sales support, and focused marketing.
The role will work closely with operational and commercial colleagues to help identify new opportunities, support the development of sales pipelines, and ensure that marketing and communications activity is clearly aligned to commercial priorities and income generation.
The primary focus will be on Commercial Services, including catering, conferences, sport, retail, hospitality, events, partnerships, and cultural services.
The role holder must be proactive and able to thrive in a fast-paced environment. They must have demonstrable evidence in delivering professional services and solutions to a wide range of stakeholders.
They must be able to work with a range of teams, understand their requirements, and demonstrate they are a team player who is willing to help and committed to exceeding customer expectations.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.
As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Welsh Language Skills
The Welsh language level required for this role is Level 1 – A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.
The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.
Additional Information
Applications for this role will take the format of a CV submission and cover letter.
Closing Date: 28 April 2026
Interview Date: 13 May 2026
Informal Enquiries: Sarah Clifford s.j.clifford@swansea.ac.uk
