IT Systems Specialist Full Time

Contract to Hire – 40 hours per week

Chicago, IL

CDW is seeking a hands-on Systems Administrator with strong experience in Microsoft 365 administration, identity management, and enterprise security. This role is responsible for managing cloud-based collaboration tools, supporting identity integrations, and ensuring secure, reliable IT operations across the organization.

Key Responsibilities:

• Administer and support Microsoft 365 services including Microsoft 365, Exchange Online, and related collaboration tools
• Manage user accounts, mailboxes, access provisioning, and licensing
• Configure and maintain email security, transport rules, and mail flow policies
• Implement and manage identity solutions using Microsoft Entra ID, including SSO and MFA
• Integrate third-party applications (e.g., Okta) for authentication and access management
• Administer Group Policy, DNS configurations, and domain-level security settings
• Support Active Directory integrations and automate user lifecycle processes using PowerShell
• Monitor and respond to phishing threats, implementing protections such as SPF, DKIM, and email security protocols
• Troubleshoot system outages and performance issues, ensuring timely resolution and clear communication
• Collaborate with cross-functional teams to implement system improvements and integrations, including AI-driven tools
• Manage patching and system updates across environments including virtualization platforms
• Support and maintain security tools such as Tenable and endpoint protection solutions
• Assist with infrastructure security including certificate management and port/security configurations

Required Qualifications:

• Experience administering Microsoft 365 and Exchange Online environments
• Strong knowledge of identity and access management, including SSO and MFA
• Hands-on experience with Microsoft Entra ID and Active Directory
• Familiarity with email security concepts (SPF, DKIM, phishing protection)
• Experience with Group Policy, DNS, and domain configurations
• Proficiency in PowerShell scripting for automation and administration
• Experience troubleshooting enterprise IT issues and managing outages
• Knowledge of virtualization environments such as VMware or Microsoft Hyper-V

Preferred Qualifications

• Experience with identity platforms such as Okta
• Familiarity with security and vulnerability management tools like Tenable
• Exposure to endpoint security tools (e.g., SentinelOne)
• Experience supporting enterprise environments with multiple locations or divisions
• Understanding of RBAC (Role-Based Access Control) principles

Key Traits for Success

• Strong troubleshooting and analytical skills
• Ability to work independently in high-pressure situations
• Effective communication and collaboration across teams
• Proactive approach to security, automation, and continuous improvement

#dice