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About The Position
Responsible for the supervision of the day-to-day operation of the branch, including both the Branch Operations and the Member Relations areas. Assists the Branch Manager in tracking the profitability and performance in achieving the branches assigned annual sales goals and service level standards. Supports in the coaching, training, and mentoring of the branch staff to achieve branch and individual performance goals and to develop skills in product knowledge, consultative selling, and member service. Participates in the growth of the branch by achieving assigned individual sales goals, service level standards, and SEG servicing and development.
Requirements
- Associate of Arts (AA/AS) degree; four (4) years related experience and/or training; or equivalent combination of education and experience.
- Extensive knowledge of loan underwriting process and requirements.
- Knowledge in the use of word processing and spreadsheet programs.
- NMLS License required.
- Credit must be in good standing.
- Must be bondable pursuant to §713.3(B) of the NCUA’s Rules and Regulations.
Nice To Haves
- Supervisory experience highly preferred.
Responsibilities
- Supervise the day-to-day operation of the branch, including Branch Operations and Member Relations areas.
- Assist the Branch Manager in tracking branch profitability and performance towards annual sales goals and service level standards.
- Coach, train, and mentor branch staff to achieve performance goals and develop skills in product knowledge, consultative selling, and member service.
- Participate in branch growth by achieving assigned individual sales goals, service level standards, and SEG servicing and development.
Benefits
- $1,000 Hiring Bonus
