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As a Telecalling Executive, you will play a crucial role in connecting with potential customers and generating interest in our products and services. Your main responsibilities will include:
– **Making Outbound Calls**: Initiate calls to potential clients, providing them with information about our offerings and answering their queries.
– **Customer Engagement**: Engage with prospective customers by understanding their needs and providing suitable solutions, ensuring a positive interaction.
– **Lead Generation**: Identify and qualify leads by gathering relevant information during conversations, contributing to our sales pipeline.
– **Data Entry and Management**: Accurately record customer interactions and feedback in the database to maintain up-to-date records for follow-ups.
– **Achieving Targets**: Meet monthly targets for calls and leads generated, contributing to the overall success of the sales team.
– **Following Up**: Regularly follow up with leads and previous customers to build relationships and encourage repeat business.
To succeed in this role, you should possess the following skills and qualities:
– **Effective Communication**: Strong verbal communication skills with the ability to articulate clearly and persuasively.
– **Customer-Centric Attitude**: A genuine interest in helping customers and addressing their concerns to create a positive experience.
– **Basic Computer Skills**: Familiarity with basic computer operations and the ability to use customer relationship management (CRM) software.
– **Organizational Skills**: Ability to manage time efficiently, prioritize tasks, and handle multiple calls and inquiries simultaneously.
– **Team Player**: Willingness to collaborate with team members to achieve common goals and share best practices.
Candidates with up to 2 years of experience and relevant educational backgrounds (, , , , ma, ) are encouraged to apply.
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Experience
0 – 2 Years
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No. of Openings
15
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Education
Graduate (B.A, B.C.A, B.Com, B.Ed, B.Pharma, B.Sc)
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Role
Telecalling Executive
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Industry Type
Call Centre / BPO / ITES / LPO
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Gender
Female
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
