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About The Position
The Fraud Analyst is responsible for ensuring conformity and adherence with all applicable state and federal laws and regulations maintaining to the Bank’s Fraud Program.
Requirements
- Associate degree required preferably in business related degree.
- Educational experience, through in-house training sessions, formal school, or financial industry related curriculum, should be applicable to the financial industry
- Five years banking experience along with two years related experience and/or training.
- Work related experience should consist of in-depth background in fraud investigations and analysis and compliance/operational support.
- Ability to make appropriate judgments and decisions with limited guidance.
- Excellent planning and organizational skills, including the ability to work independently on projects of high complexity with minimal supervision.
- Ability to maintain confidentiality and instill trust within the organization.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Ability to multitask is essential.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization
Responsibilities
- Analyze alerts received from fraud system as well as daily, weekly, and monthly reports designed to detect suspicious activity. Identify trends, patterns, and unusual activity, and escalate activity deemed suspicious to case status for further investigation. Conducts investigation for escalated alerts.
- Conducts external investigations or complex problems or situations and provides recommendations and/or solutions.
- Determines scope, timing, and direction of investigations, to include identifying case issues and evidence needed, based on analysis of evidence, complaints, or allegations of law violations. Handles all necessary documentation and required research.
- Prepares correspondence letters and requests for information from customers.
- Produce narrative for BSA referrals.
- Process entries via keyboard or manual tickets for losses and/or provisional credits.
- Responds to inquiries or refers inquiries to the appropriate department or person and exhibiting the necessary follow through with customers and/or staff involved.
- Serves as an advisor to Senior Management in the areas of fraud risk and make recommendations to mitigate risk exposure.
- Partners with other Financial Institutions and Law Enforcement Agencies to exchange information and coordinate case investigation collaborations on identified organize crime rings, public corruption, financial crimes, and other violations of federal or state statutes.
- Provide support and guidance to the Bank’s fraud risk management efforts and serve as an advisor to Senior Management.
- Assist the Fraud Manager in ensuring department activities run smoothly and efficiently by providing leadership and training within the department.
- Assists Bank personnel in resolving inquiries or issues relating to fraud matters.