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Job Description
Role Summary:
Ground staff handle passenger services and aircraft support activities at the airport. They are the face of the airline on ground and ensure smooth operations before takeoff and after landing.
Customer Service:
Address passenger queries, complaints, and provide flight information Make announcements regarding boarding, delays, gate changes Handle flight delays/cancellations – rebooking, hotel/meals coordination.
Ramp & Operations Support:-
Coordinate with crew, security, and other departments for on-time departureMonitor flight loading/unloading in coordination with ramp staffEnsure compliance with safety and security regulationsDocumentation & ReportingMaintain flight reports, passenger manifests, baggage recordsReport irregularities, security incidents, or safety issues
Documentation & Reporting:
Maintain flight reports, passenger manifests, baggage recordsReport irregularities, security incidents, or safety issues
Required Skills & Qualifications:
Education: 12th pass/Graduate. Aviation diploma
preferred Communication: Fluent English + local language. Clear speaking voice
Personality: Pleasing personality, well-groomed, customer-friendly
attitudePhysical: Ability to stand for long hours, lift moderate weight
Technical: Basic computer knowledge for check-in systems like Amadeus/CUTE
Other: Valid passport, no visible tattoos in uniform, flexible for shift duties
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Experience
Fresher
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No. of Openings
10
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Education
10th Pass
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Role
Ground Staff Executive
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Industry Type
Aviation / Airline / Aerospace
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
About Air Bright Aviation
Our Vision
To be the force for value creation and innovation driving a safe, secure and profitable air transport industry that sustainably connects and enriches our world.
Our Mission
Our mission is to represent, lead, and serve the airline industry.
Representing the aviation industry We improve understanding of the air transport industry among decision makers and increase awareness of the benefits that aviation brings to national and global economies. Advocating for the interests of airlines across the globe, we challenge unreasonable rules and charges, hold regulators and governments to account, and strive for sensible regulation.
To be the force for value creation and innovation driving a safe, secure and profitable air transport industry that sustainably connects and enriches our world.
Our Mission
Our mission is to represent, lead, and serve the airline industry.
Representing the aviation industry We improve understanding of the air transport industry among decision makers and increase awareness of the benefits that aviation brings to national and global economies. Advocating for the interests of airlines across the globe, we challenge unreasonable rules and charges, hold regulators and governments to account, and strive for sensible regulation.
