Customer Manager (12-month fixed-term) Full Time NEW

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

As part of our IGNITE strategy, the Customer Manager plays a key role in driving commercial excellence and delivering sustainable growth across key customer accounts.

Reporting to the Customer Team Leader, you will lead day-to-day account management while contributing to strategic planning, execution, and strong customer partnerships. This role offers the opportunity to combine analytical thinking, customer engagement, and business ownership to deliver value for Clorox, our customers, and shoppers.

The role will be under a 12-month fixed-term contract.

In this role, you will:

• Act with a general manager mindset, owning business planning cycles including MBRs, QBRs, and Joint Business Planning.
• Support and execute long-term customer strategies aligned with Clorox priorities.
• Leverage Net Revenue Management (NRM) principles to optimize trade investment and drive profitable growth.
• Build strong, multi-level customer relationships through effective storytelling and engagement.
• Apply a 360° omni-channel perspective to drive customer and shopper success.
• Analyze performance data and post-promotion results to identify opportunities and improve outcomes.
• Deliver accurate forecasts and scenario planning to support business decisions.
• Identify and act on growth opportunities using data-driven insights.
• Execute promotional plans and trade programs with excellence and attention to detail.
• Utilize systems and tools such as Exceedra, POS, Nielsen, and Numerator to manage performance.
• Collaborate cross-functionally with Demand Planning, Customer Experience, and Strategy teams.
• Ensure alignment across internal stakeholders to drive efficient and effective execution.

What we look for:

• 5+ years of sales experience in Consumer Packaged Goods.
• Experience managing key retail accounts including Metro Quebec (Metro Richelieu Inc.), Jean Coutu (Le Groupe Jean Coutu Inc.) and Super C.
• Strong understanding of the Canadian retail landscape and category management principles.
• Proven ability to lead and influence across functions and with customers.
• Experience across multiple sales areas, including retail, account management, and sales planning.
• Strong financial and analytical skills, with the ability to translate data into actions.
• Excellent presentation and storytelling skills, with the ability to engage and influence stakeholders.
• Proficiency in Microsoft Office and sales/analytics tools.
• Bachelor’s degree required.
• Bilingual in French and English.

Workplace type:

100% Remote

Quebec

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

[Canada] Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of well-being and provide flexibility for our teammates’ unique needs. This includes robust health plans, a competitive pension program with a company match, paid time off benefits (including half-day summer Fridays, depending on location), Maternity leave benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience, and location. Below is the targeted range for this role.

• Non-Sales: $83,278 – $128,248
• Sales: $83,329 – $128,327

All ranges are subject to change in the future.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes