Log In
Sign Up
Role Title: AVP, Digital Analytics Initiatives (L10)
Company Overview:
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
- We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
- We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
- We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
Organizational Overview:
Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth.
Role Summary/Purpose:
AVP, Digital AnalyticsInitiatives(Individual Contributor) role is a part of India Analytics Hub (IAH). Our Analytics teamcomprises ofdata analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics viacutting edgetechnologies to support businessobjectives.
The role willdeliver onbusiness and organizational priorities, working in close collaboration with US Analytics and IAH teams, solving problems with solutions that are powered by data and analytics. The role includes providing strategic thought leadership inoptimizingandscaling upcurrent deliveries and building analytics roadmap.The model candidate must be a thought leader, hands on problemsolverand deliver actionable insights for the business.
Key Responsibilities:
- Maintain and govern a centralized digital data gap tracker, ensuringaccuratestatus, dependencies, risks, and milestones; provide regular progress reporting and executive-ready updates to senior leadership.
- Own end-to-end digital data definitions and standards across the Enterprise Data Lake and other enterprise databases, including creation, documentation, version control, and change management for digital metrics, events, and attributes.
- Partner with Agile Release Trains (ARTs), Product Owners, Engineering, and Digital Measurement teams to continuously reconcile features released vs. features measured, ensuring measurement coverage is complete and aligned.
- Champion adoption and consistent use of digital data by socializing standards, definitions, and best practices with platform, product, and marketing teams; enable self-service understanding through documentation and stakeholder forums.
Required Skills/Knowledge:
- Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years ofhands-on relevant Analytics experiencein lieu ofspecifieddegreeminimum6+ years of relevant work experience.
- 4+ Years of working experience inAnalyticsdomain, 2+ years of experience in SAS or SQL.
- 1+ year of hands-on project management using Jira
- Excellent oral and written communication skills withabilityto collaborate,articulate and present solutions cutting across functional/agile teams in a simple yet compelling manner.
- Minimum1+ years of experience in Data visualizations tools such as Tableau to drive insights.
Desired Skills/Knowledge:
- 4+ years of analytics experience in Financial Services Industry
- 2+ years ofDigital or Web Analytics Domainutilizingtoolssuch asAdobe or Google Analytics
- Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon.
Eligibility Criteria:
- Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ yearsofhands-on relevantAnalytics experience.Minimum6+ years of relevant work experience in lieu ofspecifieddegree.
Work Timings: 2 pm to 11 pm IST
This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee tochoose. Exceptions may apply periodically due to business needs)
We are proud to offer flexibility at Synchrony. Our way of working allows you theoptionto work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
Occasionally you maybe requiredto commute or travel to Hyderabad or one of the Regional Engagement Hubs forin personengagement activities such as business or team meetings, trainings, and culture events.
For Internal Applicants:
- Understand the criteria or mandatory skills required for the role, before applying
- Inform your manager and HRM before applying for any role on Workday
- Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
- Must not be any corrective action plan (Formal/Final Formal LPP)
- L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.
- Employees at L8+ can only apply for this opportunity.
Grade/Level: 10
Job Family Group:
Data Analytics
