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– Responsible for issuing and re-issuing air tickets for customers: This involves ensuring accuracy in ticket details, pricing, and adherence to airline policies and regulations.- Assist customers with flight inquiries and booking reservations: Providing information on flight schedules, availability, fares, and assisting customers in booking their desired flights.- Coordinate with airlines and other departments to manage ticketing operations: Communicating with airlines to ensure smooth ticketing processes and resolving any issues that may arise.- Handle customer queries and complaints regarding ticketing: Addressing customer concerns, resolving complaints, and providing satisfactory solutions to ensure customer satisfaction.- Maintain accurate records of ticket sales and transactions: Keeping track of ticketing activities, sales reports, and financial transactions for record-keeping and auditing purposes.Skills and Expectations:- Strong communication and customer service skills: Ability to communicate effectively with customers, address their queries, and provide excellent service.- Attention to detail: Ensuring accuracy in ticketing details, pricing, and transactions to avoid errors.- Knowledge of air ticketing software and systems: Familiarity with ticketing systems and software used in the airline industry.- Ability to work in a fast-paced environment: Managing multiple tasks efficiently and working under pressure during peak travel times.- Basic math skills: Ability to calculate fares, taxes, and other ticketing-related charges accurately.
Experience
0 – 1 Years
No. of Openings
35
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
dumdum airport
