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Job Description
We are looking for a Service Account Manager to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 2 years of experience, who are graduates and ready to take on challenges in managing client relationships.
Key Responsibilities:
1. **Client Relationship Management**: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction with our services.
2. **Account Oversight**: Monitor client accounts and ensure all services are delivered as promised, addressing any issues that arise in a timely manner.
3. **Issue Resolution**: Act as the primary point of contact for clients, effectively managing their inquiries and resolving issues to maintain trust and satisfaction.
4. **Collaboration with Teams**: Work closely with internal teams, including sales and support, to coordinate services and solve problems that may arise during account management.
5. **Reporting**: Provide regular updates and reports on account status to clients and internal stakeholders, ensuring everyone is aligned and informed.
Required Skills and Expectations:
The ideal candidate will have excellent communication skills to interact with clients and team members effectively. Attention to detail is crucial, as you will need to track multiple accounts and ensure accurate reporting. A proactive approach to problem-solving is essential for identifying and resolving client issues. You should also be comfortable working in a fast-paced environment, managing time efficiently. A positive attitude and willingness to learn are key to thriving in this role.
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Experience
1 – 2 Years
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No. of Openings
2
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Education
Graduate
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Role
Service Account Manager
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Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Face interview location
G 2, GR FLOOR, PRATHAMESH CHS, BHD PRAMILA KENI OFFICE, BUDHAJI NAGAR, KALWA, WEST
About Profast Services
We are in Logistics’ service providing. We are dealing with Part load & Full load service provider across Pan India.
Our clients are in Power / Electricals / Electronics / Education / Oil & greasing industries.
Every year we are growing with achieving our targets & goals. Our employee also growing with us.
In our organisation We & our clients are continuously growing.
Our clients are in Power / Electricals / Electronics / Education / Oil & greasing industries.
Every year we are growing with achieving our targets & goals. Our employee also growing with us.
In our organisation We & our clients are continuously growing.
