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About The Position
The Certified Medical Assistant (CMA) is a member of the health care delivery team and is responsible for and accountable to the patients. The CMA performs delegated clinical duties within the supervising clinician’s scope of practice and consistent with the CMA’s education, training, and experience. A CMA’s duties may include the following: taking medical histories, assisting during patient procedures/examinations, collecting, and preparing laboratory specimens, venipuncture, performing basic in-house laboratory tests, taking vital signs, administering injections, using various pain scales to screen for pain, EKGs, and nebulizer treatments. This is a nonexempt, full-time position in pay grade 3 with the pay range of $19.14 – $24.88. The Certified Medical Assistant reports directly to the Medical Clinical Care Director.
Requirements
- Working knowledge of automated patient data systems.
- Must demonstrate the ability to use medical equipment and materials safely.
- Must be proficient in computer skills.
- Must be proficient in venipuncture, calculating doses of medications, injections, EKG’s, nebulizer treatments, pain screening, collection and preparation of laboratory specimens and performing basic in-house laboratory tests.
- High school diploma or equivalent
- Certificate of completion from an accredited medical assistant program. Certification must remain current during the entire course of employment.
- Minimum six months’ experience preferred.
Nice To Haves
- Preferred experience in various medical settings to include family practice, pediatrics, and women’s health.
Responsibilities
- Collects health status data relevant to the patient’s presenting problem in a continuous, systemic, and complete manner.
- Completes all components of a patient intake accurately, including but not limited to vital signs, chief complaint, medication reconciliation, allergies, surgical history, family history, quality measures, depression screening, alcohol/drug screening, and tobacco screening.
- Reconciles past medical information into current EHR system per protocol.
- Consistently documents in the Electronic Health Record according to established procedures.
- Properly prepares patient for Clinician by following established intake standards for all visit types including face-to-face and virtual visits.
- Assists in implementing the plan of care as requested by the Clinician including- medication reconciliation, venipuncture, injections, EKG’s, nebulizer treatments, ear lavage, pain screening, stock medication administration, collection and preparation of laboratory specimens and performs CLIA Waived testing.
- Assists clinician during patient procedures and/or examinations including pap smear, vaginal exams and swabs, colposcopy, incision and drainage, punch biopsies, ear lavage, nebulizers, Nexplanon insertion/removal, IUD insertion/removal, toenail evulsions, and mole/skin tag removals.
- Properly documents and completes ICD-10 and CPT coding for services administered during the patient visit.
- Assists patients with appointments and referrals as needed by researching chart to find answers to referral questions (when, where, why) and future appointments at CCHS.
- Cleans and sterilizes exam room after each patient visit according to CCHS and CDC protocol.
- Properly dons and doffs PPE as required for each type of patient encounter.
- Removes and processes all patient specimens collected during visit.
- At the end of each day, ensures proper disinfection of every exam room and work area including lab.
- Adequately stocks exam rooms daily according to practice standards and provider requests.
- Follows CCHS and CDC protocol for distinction of clean and dirty areas within the lab.
- Communicates with members of the healthcare team to address patient’s questions and/or concerns to the appropriate team members.
- Consistently identifies patients at risk and communicates with providers and nurses on emergent patient needs.
- Answers telephones, greets patients, schedules appointments, enters refill requests, and maintains medical records.
- Completes nurse visits for pediatric, adult, and women’s health patients. These may include blood pressure checks, A1c, INR, vaccines, medication administration via injection (B12, testosterone, Depo Provera, Depo Medrol), PPD placement, weight check, urine dipstick, urine pregnancy test.
- Travels to other CCHS sites to cover shortages within the department.
- Attends monthly site meetings, department meetings and full staff meetings as required.
- Consistently displays professionalism and respect during interaction with CCHS patients, staff, clinicians, and guests.
- Reviews open radiology and lab orders for all providers.
- Review chart and call diagnostic centers to look for results, if no results, send missed lab/x-ray letter.
- Close orders or reset due date alarms accordingly.
- Pre-visit planning: coordinates with provider and updates patient chart alert prior to patient appointments per provider preferences and patient needs.
- List specific reason for visit, last A1c if applicable, screenings needed (A1c, colonoscopy, mammogram, pap, etc.), and vaccines due.
- Assists provider or nurse with procedures per provider or nurse request.
- Regular, reliable attendance is a requirement of this job.
Benefits
- Tuition and education assistance
- Certification scholarships available
- Paid holidays (9)
- Flexible paid time off and vacation scheduling
- 403(b)
- 403(b) matching
- Employee assistance program
- Flexible spending account
- Health insurance
- Dental insurance
- Vision coverage
- Life insurance
- Referral program
- Employee wellness program
- Discretionary Bonuses
