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About The Position
We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca GM Cadillac of Flemington, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!
What we offer:
Salary plus bonus pay: $150,000 plus potential annually
Full Time to include some Saturdays
PTO and holidays
Air-conditioned shops and facilities that are always being upgraded
401(K) retirement plan with company matching
Competitive compensation; industry leading pay plan
The top insurance program in the industry including medical, dental, prescription and vision
Advancement within the Ciocca Automotive Family
Employee discounts: purchases, repair, service
Qualifications:
A minimum of 3 years of experience as a service manager required
High school diploma or higher education
Valid driver’s license and clean driving record
Responsibilities:
Assist customers in servicing, repairing and explaining each service needed
Understand customers – match requirements and concerns to various service options
Explain service being performed and keep customer informed and updated throughout the service of their vehicle
Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
Craft goals and objectives for the department including an annual operating budget.
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
At Ciocca GM Cadillac of Flemington our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Requirements
- A minimum of 3 years of experience as a service manager required
- High school diploma or higher education
- Valid driver’s license and clean driving record
Responsibilities
- Assist customers in servicing, repairing and explaining each service needed
- Understand customers – match requirements and concerns to various service options
- Explain service being performed and keep customer informed and updated throughout the service of their vehicle
- Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
- Craft goals and objectives for the department including an annual operating budget.
- Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Benefits
- Salary plus bonus pay: $150,000 plus potential annually
- PTO and holidays
- Air-conditioned shops and facilities that are always being upgraded
- 401(K) retirement plan with company matching
- Competitive compensation; industry leading pay plan
- The top insurance program in the industry including medical, dental, prescription and vision
- Advancement within the Ciocca Automotive Family
- Employee discounts: purchases, repair, service
