Key responsibilities include:
1. **Ticket Booking**: You will assist customers in booking air tickets, ensuring they have all the necessary information about flights, prices, and schedules.
2. **Customer Support**: Providing excellent customer service is essential. You will address queries and help resolve any issues related to ticketing and travel arrangements.
3. **Data Entry**: Accurately entering and maintaining passenger data in the booking system is a crucial part of your role, ensuring records are up to date.
4. **Payment Processing**: You will handle payment transactions for ticket bookings, confirming that all financial aspects are processed correctly and securely.
5. **Collaboration with Airlines**: Interacting with airline representatives to ensure availability and updates on flight schedules will be part of your daily tasks.
Required skills and expectations include:
– Strong communication skills are necessary for effective interaction with customers and team members.
– Attention to detail is important to manage booking information accurately.
– Basic computer proficiency is essential for using ticketing systems and managing data.
– A customer-focused attitude is vital to provide the best service possible.
– Teamwork and the ability to adapt in a fast-paced environment are also important in this role.
This is a full-time office job where dedication and a positive attitude will help you succeed and grow.
Experience
Fresher
No. of Openings
50
Education
Graduate
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
238B, AJC Bose Road , office 4b,4th floor, kolkata – 700020
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