Telecalling Executive Full Time

About Us:SRT10 Altevol Centre of Excellence, located in Ahmedabad, is a premier multi-sport campus developed in collaboration with Sachin Tendulkar’s SRT10 Global Academy. With state-of-the-art facilities, the center offers international-standard training programs for aspiring athletes and recreational opportunities for adults. Combining expert coaching, advanced infrastructure, and a focus on holistic development, the academy aims to foster sports culture and healthier lifestyles. Rooted in Sachin Tendulkar’s vision, this facility is not just a sports academy but a movement to inspire India to embrace a more active lifestyle.Location: SRT10 Altevol Centre of ExcellenceShankus Farm (Behind Spinny Park, Chharodi – Near Vaishnodevi Circle), AhmedabadRole DescriptionThis is a pure tele-calling and parent communication role.You will be responsible for:Calling fresh leads who inquire about the academyScheduling and confirming academy visitsFollowing up with parents regularlySharing updates related to batches, matches, events, holidays, and academy announcementsMaintaining strong communication with existing parents and studentsThe company will provide:Official phoneSIM cardCRM access and lead databaseRequirementsGood communication skills in English, Hindi, and GujaratiComfortable speaking on calls for long hoursConfident, polite, and professional personalityBasic knowledge of WhatsApp, Google Sheets or any CRM.Prior telecalling/customer support experience is preferredSports academy or education industry experience is a bonusKey Responsibilities:Lead Calling & Follow-UpsCall new inquiry leads dailyExplain academy programs and facilities clearlySchedule academy visits and assessmentsFollow up with parents who missed visits or did not respondMaintain daily call logs and lead updatesParent CommunicationInform parents about:Match schedulesEvents and tournamentsBatch timing updatesHolidays and announcementsAdmission formalitiesCoordinate communication through calls and WhatsAppRelationship ManagementBuild a positive relationship with parents and studentsHandle basic parent queries professionallyEnsure parents feel informed and supportedIdeal CandidateEnergetic and proactiveGood at convincing and follow-upsOrganized and disciplinedFriendly with parents and childrenComfortable working in a fast-paced sports environmentJob DetailsFull-time roleWork from officeLocation: AhmedabadPhone and SIM card provided by companySalary Range: 15,000 – 25,000 INR (Negotiable based on experience)Freshers are welcome to apply