Key Responsibilities:
1. **Passenger Assistance:** Help passengers with check-in procedures, baggage handling, and provide guidance to ensure a pleasant journey.
2. **Check-in Procedures:** Operate check-in counters, issue boarding passes, and ensure that all necessary documentation is in order before flights.
3. **Baggage Handling:** Manage luggage check-ins and ensure the safe loading and unloading of baggage on and off aircraft.
4. **Customer Service:** Address passenger inquiries and concerns promptly, helping to resolve any issues efficiently to enhance their travel experience.
5. **Safety Compliance:** Follow all safety regulations and protocols to ensure a secure environment for passengers and staff.
Required Skills and Expectations:
Candidates should have excellent communication skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential to provide top-notch customer service. Attention to detail is crucial for accurately managing tasks like check-in and baggage handling. The ability to work in a fast-paced environment while remaining calm under pressure is important. Being a team player is necessary, as you will collaborate with different departments to ensure smooth airport operations. A positive attitude and a willingness to learn will help you excel in this role.
Experience
Fresher
No. of Openings
90
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
238B, AJC Bose Road , office 4b,4th floor, kolkata – 700020
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