Transition Manager – Remote Full Time

Req ID: 367057

We are currently seeking a Transition Manager – Remote to join our team in Dallas, Texas (US-TX), United States (US).

Transition Manager – Process Reimagination – Remote

Role Summary

We are seeking an experienced Transition Manager to lead and manage the seamless transition from current-state (as-is) processes to reimagined future-state (to-be) processes as part of strategic transformation initiatives. The role ensures business continuity, risk mitigation, stakeholder alignment, and readiness during changes involving process redesign, operating model shifts, digital enablement, and AI-driven transformation.

Day to Day job Duties:

Transition Strategy & Planning

– Define and own the transition strategy and approach for process reimagination initiatives.

– Develop comprehensive transition plans covering people, process, technology, data, and governance.

– Align transition milestones with overall transformation goals.

– Identify transition risks, dependencies, and mitigation strategies.

Process & Operating Model Transition

– Manage transition from as-is to to-be processes and operating models.

– Coordinate process handovers, role changes, and knowledge transfer.

– Ensure business continuity and performance stability during transition.

Stakeholder & Change Coordination

– Serve as the primary point of contact for all transition-related activities.

– Work closely with business leaders, process owners, technology, and transformation teams.

– Coordinate with training, enablement, and change management teams.

Readiness, Go-Live & Hypercare

– Define and manage transition readiness and go-live criteria.

– Coordinate cutover plans, go-live execution, and hypercare support.

– Track and resolve transition issues and escalations.

Governance, Risk & Performance

– Establish transition governance, reporting cadence, and controls.

– Monitor KPIs, SLAs, and operational metrics during and post-transition.

– Ensure compliance with internal controls, regulatory, and audit requirements.

Basic Qualifications:

Required Skills & Experience

– 8+ years of experience in transition management, business transformation, or process reengineering.

– Proven experience managing large-scale transformation or operating model transitions.

– Strong understanding of end-to-end business processes.

Preferred Qualifications

– Experience supporting digital, automation, or AI-enabled transformation programs.

– Exposure to Lean, Six Sigma, or BPM initiatives.

– Project or Program Management certifications (PMP, PRINCE2, SAFe).

Soft Skills

– Strong leadership, planning, and organizational skills.

– Excellent communication and stakeholder management abilities.

– Ability to manage ambiguity, risk, and high-pressure situations.

Why Join Us

This role offers the opportunity to play a critical part in bringing reimagined processes to life, enable smooth adoption of new ways of working, and drive successful transformation outcomes.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

#LI-NorthAmerica