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About The Position
We love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun. The Surveillance Observer is responsible for the protection of the assets of the casino through the use of gaming and security camera systems.
Requirements
- Previous Surveillance experience and knowledge
- Working knowledge of cash handling and of the State of Washington Gambling regulations and rules.
- Knowledge of Surveillance based computer software, iTrax.
- Proficient in Microsoft Office applications.
- Ability to read and comprehend all documentation.
- Ability to communicate effectively at all times, with all levels of employees and guests.
- Must be able to obtain and maintain a Washington State Gaming License.
- High school education or equivalent experience.
Nice To Haves
- Prior gaming experience as a dealer preferred.
- Prior experience in Security/Law enforcement preferred.
- Table Games experience, desired.
Responsibilities
- Dispatch security to areas where incidents are observed.
- Ensure all equipment is operating at start of shift, during shift and at completion of shift.
- Report all incidents observed during shift to the Surveillance Manager.
- Maintain confidentiality of all casino information.
- Communicate incidents to pit personnel by phone, in a concise and courteous manner.
- Aid in the continuing education process of surveillance department.
- Operate gaming surveillance cameras and all equipment.
- Write reports of incidents observed.
- Maintain all log sheets, daily log, tape log.
- Maintain knowledge of all table game procedures.
- Perform other related duties as assigned.
Benefits
- Paid Time Off
- Medical, Dental and Vision
- Basic Life Insurance
- 401K
- Education Reimbursement Program
- Career Development and Advanced Opportunities
- Team Member Referral program ($300 per team member referred!)