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ABOUT US
Thom Browne, Inc is a highly coveted luxury fashion brand based in NYC. Founded in 2003, the brand represents individuality within uniformity; questioning traditional proportions to consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration; challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE
The Operations Associate will play an integral part in supporting the operational foundation of a newly opened luxury environment while partnering closely with the boutique team to deliver an exceptional client experience.
Primary Responsibilities:
- Oversee day-to-day operational effectiveness, ensuring seamless product flow, inventory control, and merchandise accuracy in alignment with business priorities
- Support the successful operations of the newly opened Oakridge boutique by maintaining strong organization, efficiency, and stockroom excellence within a fast-paced luxury environment
- Execute weekly and monthly cycle counts and lead annual inventory processes to ensure proper inventory levels, accuracy, and accountability across all categories
- Manage product deliveries, defectives through CEGID, stock transfers, and overall stockroom organization
- Partner closely with the sales team to fulfill client requests, support selling initiatives, and maintain exceptional service standards on the sales floor as needed
- Ensure proper supply replenishment and on-hand level management to support daily business operations
- Continuously refine processes and workflows to enhance efficiency, minimize shrink, and uphold Thom Browne’s standards of operational excellence
SKILLS
- Minimum 1–2 years of Retail Operations and/or Inventory Management experience, preferably within a luxury environment
- Outstanding organizational and prioritization skills; comfortable working autonomously, as well as partnering with team members
- Excellent communication, follow up and interpersonal skills
- Proven analytical skills, strong attention to detail
- Proficient in Microsoft Excel, Word and PowerPoint
- Meticulous with an eye for detail
- Adaptable & motivated to work & learn alongside a strong team
WHAT WE OFFER YOU
- Competitive compensation. Please note that compensation will be offered based on relevant skills and experience
- Comprehensive benefits package
- Thom Browne Classic Uniform
- Diverse and inclusive working environment