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Must Haves
- One of these options
- Bachelor degree or
- Diploma (in business, communications, adult education etc) with 3 additional years experience in the area of training.
- 5 years Experience creating user training materials, technical documentation, and platform support resources.
- 5 years Experience delivering training sessions via web-based interactive technology i.e. TEAMs.
- 5 years Experience working on multiple tasks or initiatives with strict timelines, simultaneously.
Nice To Haves
- 3 years Experience developing and delivering communications and presentations at multiple levels of an organization. (eg. Executive Management, Management, Program Sponsors, Steering Committee, Branch Managers, End Users)
- 3 years Experience developing and delivering training materials including documentation, computer – based training modules and training videos.
- 3 years Experience developing change management deliverables including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, Communication Strategy and Plans.
- 3 years Experience documenting user requirements, business processes, and workflows.
- 3 years Experience fostering effective working relationships with leadership and stakeholders.
- 3 years Using feedback analytics to shape/adjust training materiel
Responsibilities
- Develop and maintain clear, practical learning materials to support DRAS use, including job aids, guides, presentations, and scenario based learning resources.
- Work closely with subject matter experts, system leads, and business areas to ensure training content accurately reflects DRAS functionality, regulatory business processes, and user responsibilities.
- Identify gaps in user knowledge, performance, or consistency through feedback, observations, and data, and recommend targeted training or learning interventions to address those gaps.
- Support the design and development of formal virtual training sessions, including course outlines, slide decks, exercises, and supporting materials for EPA staff.
- Assist with the coordination and delivery of virtual training sessions, including facilitation support, participant guidance, and post training follow up activities.
- Contribute to continuous improvement of DRAS training by incorporating user feedback, system changes, and evolving business needs into learning products.
- Organize and manage training materials within established repositories to ensure content is current, accessible, and easy to navigate.
- Support alignment of training materials with broader Regulatory Assurance training strategies and standards within EPA.
