Yukon Government Hiring for Library Assistant at Whitehorse, YT Full Time

Community Services is working to build vibrant, healthy and sustainable Yukon communities. The department does this through the provision of a diverse range of services to Yukon communities. We are committed to our core values. At Community Services we believe Respect is the foundation of our organization, Collaboration is achieved through inclusive approaches and sharing of diverse perspectives, Service Excellence is the standard for all our interactions, and Integrity is achieved through honest, committed and accountable public service.

The Library Assistant (LA) is responsible for providing a wide range of public library services to the general public and library patrons, providing reception, administrative, technical and other support services to Yukon Public Libraries.

For more information about this position, please contact Fiona Munroe at [email protected]. For more information about applying on a Community Services competition, contact Liz Sutton at [email protected].

Please do not email resumes to either of these addresses; resumes may only be accepted through the e-recruitment system.

Essential Qualifications

Please submit your resume clearly demonstrating how you meet the following qualifications – specifically – how your work experiences and related duties align with the essential qualifications shown below. Selection for further consideration will be based solely on the information you provide in your resume. When you list your work experience in your resume, please include the month and year you started and ended a job. This allows us to accurately calculate the length of time you were in the position. Candidates will not be solicited for incomplete or possible missing information.

Experience providing client service in a library or other customer focused environment;

Experience assisting members of the public with basic reference questions, and other information and technology related needs;

Experience using various computer software (e.g. MS Office, Internet Explorer, e-mail); and

Experience using the Integrated Library Systems (ILS) software would be considered an asset.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills and Suitability

Candidates should have and may be assessed on:
Ability to conduct detail-oriented work and manage conflicting priorities in a busy environment

Ability to work as part of a team

Ability to provide excellent customer service experience to a wide-ranging public;

Advanced communication, and interpersonal skills;

Ability to manage conflict;

Ability to troubleshoot a variety of computer software programs; and

Ability to perform routine tasks with accuracy in an environment with constant interruptions.

Eligibility List

12 months

Post Date

20 October 2021

Close Date

2 November 2021