York Region Hiring for Scheduling Clerk at Newmarket, ON Full Time

Job Description:
POSITION PURPOSE

Reporting to the Supervisor Scheduling, LTC & Seniors, is responsible for the daily scheduling of large numbers of Long Term Care and Seniors operations staff across multiple scheduling patterns, locations and shifts and collecting and reporting on data, as required; utilizing effectively, the computerized scheduling software (ScheduleSoft) and other computer aided systems.

MAJOR RESPONSIBILITIES

• Schedules, confirms, and verifies the daily, weekly and monthly scheduling of all LTC & Seniors operations staff across multiple scheduling patterns, locations and shifts to ensure efficient operations, through the use of specialized computerized scheduling software (ScheduleSoft).
• Assigns staff in order to maintain daily operations and to provide coverage for vacation, sick leaves, escort duties, special events, attend training or participate in professional development, and provide extra staffing in the event of a disaster or contingency situation.
• Maintains the allocation of staff resources, including documentation, record keeping, and data entry using ScheduleSoft and Microsoft Office applications.
• Performs regularly scheduled data maintenance procedures.
• Updates ScheduleSoft staffing schedule with information to new hires, terminations and leaves of absence.
• Administers the casual availability system through the distribution and collection of casual staff availability through the Staff Kiosk and ScheduleSoft, in order to schedule casual staff.
• Assists the Supervisor with preparing performance reports related to operational scheduling.
• Provides reports on escort scheduling.
• Responds to inquiries and resolves concerns, as appropriate, from employees, management etc.
• Ensures that services provided meet Regional customer service standards.
• Participates in the Continuing Quality Improvement (CQI) process to identify ways to improve the LTC & Seniors scheduling model.
• Performs other duties as assigned, in accordance with Branch and Department objectives.

QUALIFICATIONS

• Successful completion of a Secondary School Diploma or approved equivalent combination of education and experience.
• Minimum two (2) years related experience daily scheduling of large numbers of employees for shifts in various locations.
• Satisfactory Police Vulnerable Sector Checks (PVSC).
• Understanding of scheduling techniques/methods.
• Familiarity with collective agreements, legislation, policies and procedures.
• Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.

Job Requirements:
POSITION PURPOSE

Reporting to the Supervisor Scheduling, LTC & Seniors, is responsible for the daily scheduling of large numbers of Long Term Care and Seniors operations staff across multiple scheduling patterns, locations and shifts and collecting and reporting on data, as required; utilizing effectively, the computerized scheduling software (ScheduleSoft) and other computer aided systems.

MAJOR RESPONSIBILITIES

• Schedules, confirms, and verifies the daily, weekly and monthly scheduling of all LTC & Seniors operations staff across multiple scheduling patterns, locations and shifts to ensure efficient operations, through the use of specialized computerized scheduling software (ScheduleSoft).
• Assigns staff in order to maintain daily operations and to provide coverage for vacation, sick leaves, escort duties, special events, attend training or participate in professional development, and provide extra staffing in the event of a disaster or contingency situation.
• Maintains the allocation of staff resources, including documentation, record keeping, and data entry using ScheduleSoft and Microsoft Office applications.
• Performs regularly scheduled data maintenance procedures.
• Updates ScheduleSoft staffing schedule with information to new hires, terminations and leaves of absence.
• Administers the casual availability system through the distribution and collection of casual staff availability through the Staff Kiosk and ScheduleSoft, in order to schedule casual staff.
• Assists the Supervisor with preparing performance reports related to operational scheduling.
• Provides reports on escort scheduling.
• Responds to inquiries and resolves concerns, as appropriate, from employees, management etc.
• Ensures that services provided meet Regional customer service standards.
• Participates in the Continuing Quality Improvement (CQI) process to identify ways to improve the LTC & Seniors scheduling model.
• Performs other duties as assigned, in accordance with Branch and Department objectives.

QUALIFICATIONS

• Successful completion of a Secondary School Diploma or approved equivalent combination of education and experience.
• Minimum two (2) years related experience daily scheduling of large numbers of employees for shifts in various locations.
• Satisfactory Police Vulnerable Sector Checks (PVSC).
• Understanding of scheduling techniques/methods.
• Familiarity with collective agreements, legislation, policies and procedures.
• Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.