Xpress Wellness Urgent Care Hiring for Patient Service Specialist – Full Time at Garden City, KS Full Time

Xpress Wellness Urgent Care is seeking a qualified Front Office Medical Receptionist to join our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring that each patient receives the highest quality of care. You will be responsible for providing friendly and efficient service while maintaining a professional demeanor at all times.

Responsibilities

• Greeting and checking in patients accurately and efficiently including collecting co-pays and obtaining registration information.
• Protect patients’ rights by maintaining confidentiality of personal and financial information
• Coordinating patient flow and managing the patient lobby area
• Answering phone calls, scheduling appointments, and responding to patient inquiries
• Collaborating with healthcare providers to ensure seamless patient care
• Maintaining a clean and organized front-desk environment

Requirements

• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Strong organizational skills and attention to detail
• Knowledge of medical terminology and procedures
• Proficient in Microsoft Office applications and electronic medical record systems
• 2+ years of experience in a customer-centric role preferred
• BLS certification preferred
• Familiarity with or ability to understand insurance summary data preferred.

Benefits

Xpress Wellness offers a great working environment in state-of-the art urgent care facilities with the following perks:

• Work-life balance with a flexible schedule
• Competitive pay
• Generous PTO
• Health
• Dental
• Vision
• Retirement package with employer match
• Short-term disability + long-term disability options
• Life insurance
• Pay based on years’ of experience starting at $15.38/hour.