WSP Hiring for IT SUPPORT ANALYST, ENGINEERING SOFTWARE at Thornhill, ON Full Time

We have over 55,000 team members across the globe. In Canada, our 9,800+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

The excellence we bring to our work and to our workplace has been recognized far and wide. We are among the LinkedIn Top 25 Companies two years in a row, one of the Top 100 Sustainable Companies in the World (and among the Top 10 in Canada), and we earned Platinum Elite Recognition through our participation in more than half of Canada’s Top 100 Infrastructure Projects.

At WSP :
We value our people and our reputation

We are locally dedicated with international scale

We are future focused and challenge the status quo

We foster collaboration in everything we do

We have an empowering culture and hold ourselves accountable

THORNHILL and ANY MAJOR LOCATION IN CANADA

The Opportunity:
WSP is looking for a skilled IT Support Analyst, Engineering Software who is action oriented, outcome focused, passionate about computer aided design technologies and collaborative team player who understands and embraces our firm’s vision for implementation and optimization of Engineering Software and supporting technologies and systems.

Why WSP?

We value and are committed to upholding a culture of Inclusion and Belonging

Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.

A Canadian success story – we’re proud to wear the red and white of this beautiful country and show the world what Canada has to offer.

Enhance the world around you – from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.

Outstanding career opportunities – we’re growing and pushing ourselves every day to be greater than yesterday – we’re open to your ideas and trying new things.

A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it’s like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

#WeAreWSP

A day in the life:
Analyze and evaluate requests for engineering applications and systems based on user needs and requirements

Manage Microsoft Configuration Manager (SCCM) to Created packages, collections and advertisements for software deployments.

Responsible for advanced support of BIM/CAD and engineering application software within WSP Canada

Collaborate with Business stakeholders, Engineering Software Support Team, and Information Management Team and contribute CAD/BIM expertise to help automate critical engineering processes to help achieve efficiencies

Manage introduction and use of new and updated engineering software products within the WSP Canada business as well on large individual projects

Recommend use of appropriate engineering software tools and engineering document collaboration systems (e. g, BIM360, ProjectWise, SharePoint Online)

Participate and contribute in formalizing requirements, testing and acceptance process for release of new Engineering applications, and coordinate successful deployment of applications onto client machines working with WSP’s 3rd party managed Service Desk and on-site services teams

Help develop training and change management plans around the use and adoption of BIM/CAD tools across the business

Maintain technical support documentation for Engineering application and share related knowledge in effective manner to team members and business users

Perform system testing, manage the UAT, the acceptance process for release of new Engineering applications, and coordinate successful deployment of applications onto client machines working with WSP’s 3rd party managed Service Desk and On-Site Services Teams

Continually improve the processes around engineering application delivery working with WSP Partners

Assist in the management of licensing of engineering applications and associated reporting

Maintain comprehensive knowledge of industry trends and standards in engineering and design systems

Identify training requirements for users of various engineering software applications; recommend and coordinate trainining

We’d love to hear from you if you have …

Degree in IT or Computer Science

At least 5 years of experience with providing IT support to a variety of users

Experience with engineering software (including AutoCAD, Revit, ProjectWise, BIM360) is an asset

Must be able to work in a fast-paced environment

Experience with Microsoft System Center Configuration Manager (SCCM) software an asset

Bilingual (English and French) would be a definite asset

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe and the growing list of our clients including vaccination status as part of their mandated health and safety requirements to work with them, you will be required to provide proof of full COVID-19 vaccination to WSP as a condition of employment. You may also be required to undergo additional immunization to maintain a fully vaccinated status against COVID-19 whenever local Public Health Authorities recommend additional immunization.

Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

WSP Canada Inc.

Thornhill, ON,