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Customer Services & Support

Worx Ltd Hiring for customer service agent at Calgary, AB Full Time

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 2 years to less than 3 years

    • Work setting

  • Urban area


    • Tasks

  • Access and process information
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise


    • Computer and technology knowledge

  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word


    • Transportation/travel information

  • Own transportation
  • Own vehicle
  • Valid driver’s licence


    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure


    • Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player


    • Long term benefits

  • Group insurance benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 to 44 hours per week

Job Overview

  • ID: 290784
  • Date Posted:
  • Location: ,
  • Job Title: Worx Ltd Hiring for customer service agent at Calgary, AB