Workwear Group Hiring for Business Analyst at Port Melbourne, Victoria, Australia Full Time

Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers, a top 20 ASX listed company with over 100,000 employees. Housed under the banner of Workwear Group, our three iconic brands – KingGee, Hard Yakka and NNT – have been in the business of delivering workwear since the late 1920’s.

We are the trusted partner in workwear solutions, manufacturing over seven million units each year. What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices.

We work as one team. We put our customers first and are passionate about what we do. Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community.

About The Role

This role involves serving as a functional Subject Matter Expert during the requirements definition phase of projects or feature iterations. The Business Analyst uses their domain knowledge, research, and best practices to understand and represent the requirements, needs, and interests of business stakeholders to the Digital team.

You will work with the technical and digital team to translate business requirements into clear user stories or detailed functional specification documents, ensuring the solution meets the agreed business requirements at every stage.

Additionally, the Business Analyst plays a crucial role in iteration management support, acting as the glue that holds the team together. They facilitate the smooth running and continuous improvement of the team on a daily basis, ensuring the team follows what they have agreed and committed to do to deliver the outcomes needed on time. This includes helping to remove impediments and clear dependencies, keeping the team focused and aligned on priorities day-to-day.

What You’ll Be Doing

• Serve as the Subject Matter Expert (SME) for business processes, current systems, and support the development of a strategic roadmap.
• Lead requirements gathering by facilitating workshops and analyse requirements to establish clear stories or functional specifications.
• Seek and gain stakeholder sign-off once the business requirements have been defined.
• Assist with researching new product features/initiatives and drafting problem statements and goals pre-inception.
• Assess vendor product capability (through an RFI or RFP process).
• Partner with the development team to ensure requirements and functionality are being met and proactively identify gaps and issues.
• Work with the technical team to test and validate delivery of development objects.
• Assist with business acceptance testing and deployment planning.
• Manage daily, weekly, monthly project activities such as weekly team meetings.
• Assist the Product Manager to facilitate efficient flow of tasks through the delivery lifecycle, organise and facilitate required meetings, record metrics on project and/or feature progress, raise risks, issues and dependencies to the team and stakeholders, and promote sustainable pace.

What We’re Looking For

• Minimum 3 years experience in ecommerce or related digital environment – ideally both B2B and B2C.
• SAP hybris/commerce experience required.
• Salesforce Commerce Cloud (SFCC) – highly regarded.
• Experience solving business problems with technology / software. 
• Eliciting and documenting business requirements / writing user stories with acceptance criteria and test scenarios.
• Track-record in gaining the confidence of business stakeholders, building productive working relationships with technical team members.
• An understanding of software design, development and testing practices.
• Experienced in Agile principles and practices (eg – Scrum, Kanban, Extreme Programming, Lean start-up).

What We Offer

• The chance to join a great team of like-minded, hard-working people who are passionate about achieving our vision and the growth objectives of the company.
• Flexible working environment, allowing for work from home day/s each week.
• A competitive salary package and suite of benefits and perks, including a 50% discount on our brands Hard Yakka, King Gee and NNT and 5% Wesfarmers discount for Kmart, Bunnings, Officeworks and more.
• A tailored career and development plan, plus reward and recognition programs. Whatever your goals we’re here to support you on that journey.
• Our Wellbeing program, Thrive, with activities designed to support the Financial Wellness of our team, Celebrate Diversity, ensure we Get Physical and maintain Healthy Minds, including challenges, yoga, meditation and access to our Employee Assistance Program.

We actively work on creating a safe and inclusive environment free of discrimination. At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of “I Belong” and are empowered to bring their whole selves to work.

You can follow us on LinkedIn or see our company careers page for more opportunities https://www.workweargroup.com.au/careers

Thank you for your interest in Workwear Group. Due to anticipated high volumes of applicants, only shortlisted candidates will be contacted.