WorkForce Software Hiring for Customer Integration Engineer – Virtual, Ottawa, Montreal, and Toronto, Can at Ottawa, ON Full Time

Customer Integration Engineer – Virtual, Ottawa, Montreal, and Toronto, Canada

About Us
WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 80 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

Successful candidates of this position will play a pivotal role in the success of our customers. Not only that, you will work directly with our Customer Success team and our Engineering teams to create solutions for our customers. We need someone who is a problem solver, a communicator, and an optimist.

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Responsibilities: *

• Communicating and delivering the sync of customer data into our system

• Managing timelines for customer integration projects
• Correlating information into Custom Customer Reports
• Helping engineering teams understand technical Customer Requirements
• Help Customer Success teams understand the possibilities of Customer Requirements

Requirements:

• Excellent communication skill, both verbal and written
• Experience translating data from various sources into structured formats for import
• Experience automating commands with scripts (BASH, etc.)

• Experience with automating the transfer of files over sFTP
• Experience talking directly with customers to learn and solve their problems
• Experience extracting data from databases (SQL, etc.) and into other formats (csv, json, etc.)

Education:

• Bachelor’s or advanced degree in Computer Science preferred or equivalent

Why You Should Join the WorkForce Team?

• Unlimited PTO
• Flexible Hours / Work from Home Policy
• RRSP Plan
• Performance Bonus
• Career Development and Training – Be the CEO of your career!
• Diversity, Equity, and Inclusion Initiatives including committees such as:
• Women for Inclusion
• Age: Unity Beyond Years
• Racial Equality/Discrimination
• Mental and Physical Ability
• WorkForce Pride Network
• Global Perspectives
• Band of Veterans

• Health and Wellness / Gym Reimbursement
• Supplemental Benefits
• Parental Leave
• Community Outreach Programs and Charitable Support

WorkForce Software, in compliance with the United States Federal Mandate, has a COVID-19 Vaccination Policy. We are requiring the all employees are either vaccinated or receive weekly COVID-19 testing. If you have questions about the policy please email us at [email protected].

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

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WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department at [email protected], 1-833-987-3831.

WorkForce Software is an Equal Opportunity Employer.

Job Type: Full-time