WooliesX Hiring for Operations Insights Analyst at Sydney, New South Wales, Australia Full Time

• Opportunity to collaborate with some of the brightest and best minds in Australia
• An exciting career – as our business grows, so do the opportunities for our Team Members
• Surry Hills (Sydney) based with flexible and remote working arrangements

HomeRun is a brand new business inside the Woolworths group. We aspire to create Australia’s leading Last Mile Business, powering the eCommerce growth of all Woolworths Group brands through an exceptional last mile customer experience at competitive economics.

HomeRun provides an end-to-end Last Mile solution with the team, technology and operations to offer differentiated customer experiences at scale across Australia and New Zealand.

We use the strength and scale of our amazing retail brands, supply chain, fulfilment centres and edge network of more than 1,200 stores (located within 10 min of 90% of Australians) to deliver leading reliability, coverage and efficiency. Sustainability & driver experience are core to our purpose. We want to lead the way to a green last mile with a commitment to a 100% electric fleet by 2030 and becoming the driver employer of choice through ease of pickup, earning potential & focus on safety.

We are not a boring logistics department inside a large retailer. We are a nimble, entrepreneurial, technology & data led team passionate about driving the growth of eCommerce by step changing the quality of last mile customer experience in Australia.

We are building best-in-class last-mile optimization technologies today and are exploring the solutions of tomorrow by investing in autonomous drones and other emerging technologies.

What You’ll Do

As the Network Operations Analyst your primary goal is to deliver exceptional customer experiences by enhancing our logistics operations through data-driven insights.

We are seeking a talented Insights Analyst to join our team and contribute to our success by assisting in designing operational experiments, tracking KPIs, building internal ing and dashboards, and improving our day-to-day routing operations. Your work will directly impact our ability to optimise operations, enhance efficiency, and improve customer satisfaction.

You Will Also

• Analyse results of experiments to identify opportunities for improvement in our logistics operations.
• Suggest insights and innovative solutions to address routing challenges, and collaborate with cross-functional teams to plan and execute experiments aimed at optimising routing strategies.
• Design and implement dashboards and visualisations to track and monitor KPIs during operational trial periods, offering real-time insights into performance metrics and provide visibility into routing performance.
• Analyse and interpret analysis results to provide actionable insights to logistics and operations teams, aiding in decision-making and strategic planning.
• Work closely with routing and logistics teams to understand their needs and challenges and support by developing tools, algorithms, and models to enhance routing decision-making.
• Present findings, s, and recommendations to stakeholders in a clear and concise manner, tailoring communication to both technical and non-technical audiences.

What You’ll Bring

Our new Network Operations Analyst will be driven and passionate, keen to get things done and able to make an impact in a fast-paced environment. We’re looking for a team player with:
You Will Also Have

• Proven experience (3 years) working in business operations and/or business analytics, specifically in Supply Chain, Logistics, eCommerce Operations or other related Fast Moving Consumer Goods business.
• Proficiency in Google Sheets or MS Excel
• Proficient with analytical techniques and able to provide insights through data – additional experience working with Google Apps Script (Javascript) and/or Python preferred.
• Familiar with data manipulation working with SQL and cloud based platforms (such as GCP)
• Experience with data visualisation and dashboard creation, specifically Tableau or PowerBI
• Excellent problem-solving abilities and a passion for process optimization.
• Effective communication skills to present findings, collaborate with multidisciplinary teams, and convey technical concepts to non-technical stakeholders.

What You’ll Experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• A progressive and flexible ‘work from anywhere’ policy that gives you more control over your work, life and wellbeing
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• As a leader in a crucial growth-focused role you will have regular exposure to our most senior business leaders in WooliesX and the broader Woolworths group and accumulate valuable experience to grow your career in surprising ways
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you

Everyone belongs at Woolworths Group
Creating better experiences begins with creating inclusive and safe environments where everyone is valued, supported and empowered to bring their whole self to work and do the best work of their careers. We believe that all team members should feel valued, respected and safe irrespective of your gender, race, culture, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

Together starts with you and we believe that everyone should have the opportunity to be their best, when applying for a role. Please let us know about any workplace adjustments or support that you may need.

Platinum Tier Employer – Australian Workplace Equality Index for LGBTQ+ inclusion
Employer of Choice for Gender Equality – Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

See how we’re creating better experiences together, for a better tomorrow.

Discover more opportunities with Woolworths Group.

Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we’re all about creating better experiences – for our customers and for each other. . #hybrid #remote #work180

We’d love to hear from You
If you meet a number of the requirements, but not all, we encourage you to submit your application. You can follow us on LinkedIn or see more opportunities via www.wowcareers.com.au.