Wolford
To promote sales by providing excellent service to customers, using professional product presentations, sales techniques, and product knowledge
Responsibilities include but are not limited to:
Sales
Engage with clients to build sales on the sales floor
Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
Achieve given sales and KPI targets through initiating cross-selling and add-ons
Maintain Client Book & actively gain new customers for database
Operations
Merchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines
Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise
Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.
Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
Handle the POS and cash system
Maintain cash handling records, s, and opening and closing procedures
Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative s
Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
Safeguard company property and enforce loss prevention standards
Key holding responsibilities
Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
Benefits
Employee discount and bi-annual clothing allowance (subject to local tax requirements)
Monthly commission earning potential 3% of individual sales
Health, vision and dental insurance benefits for qualifying full-time employees
401K contribution after applicable company waiting period
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