WO Group Hiring for Account Associate – Medical Education Job at London, England Full Time

It’s not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?

Job Summary

THE BIG PICTURE

We believe that our work should be worthwhile and make a difference to the world. We set up our Medical education team to bring new energy to our sector. We are fearless in our pursuit of:

• Using science to help HCPs improve and prolong the lives of patients
• Putting ourselves in our clients’ shoes
• Being open to challenges and trying new things
• Achieving excellence, and persevering…even when it’s tough and we are afraid
• Doing our personal best – together as a team and as individuals – always!

We’re building a great team and will help you be the best you can be. We’ll give you opportunities other agencies cannot hope to match. We’ll involve you in decisions about your future. And we’ll reward you fairly and generously.

ACCOUNT ASSOCIATE IN A NUTSHELL

You are learning how our business works, and you are the ‘go-to’ person on your team for getting things done. You have a strong focus on day-to-day project management and are learning to understand and appreciate the core skills that will enable you to develop effective client relationships. You are efficient, reliable, and learning to work under pressure.

THE SMALL PRINT

We focus on results and encourage all our staff to explore new and better ways to succeed in their roles. At the same time, we recognise the importance of a clear career structure and realistic expectations. Being an excellent Account Associate means being able to do the following:

Responsibilities

• Be the ‘go-to’ person on your team for completing tasks
• Maintain an awareness of your time and deliverables, thinking ahead to plan your work effectively, updating your teams on progress and any challenges (share solutions with your team as soon as they arise)
• Prepare timelines prior to commencement of each project (prepared in consultation with team members involved)
• Take ownership of meetings (internal and external) ensuring: relevant team members are gathered; they have everything they need to run it; status reports, timelines and agendas are regularly updated, internally reviewed and shared with your client prior to client calls; organise logistics associated with internal team meetings and client calls/meetings (room bookings, printing, etc.)
• Capture accurate minutes from internal team meetings and client calls/meetings, proactively
• communicating actions and timing; ensure all internal actions are completed according to the timelines
• Be responsible for driving and managing updates to the status report, tracking status of projects and assign actions appropriately within the team
• Begin to build strong relationships with your clients, including regular contact and consistent delivery of work
• Manage external suppliers on client projects, ensuring they deliver to budget and timelines
• Organise logistics for small to medium sized external meetings/events, ensuring that costs are aligned with the budget
• Develop written materials following a detailed brief, which may include story flows/drafts/amendments/referencing, and manage internal review timings
• Ensure proficiency on Zinc/VVPM, uploading and managing items for approval
• Focus on attention to detail and develop a full understanding of what ‘client ready’ means – reflect this in your work generally, and particularly for externally-facing outputs
• Ensure professional contact with KOLs when undertaking key tasks (e.g. booking travel and transfers, paying expenses and honoraria)
• Monitor for content relevant to your accounts and, as required, for your clients. Draw insights and share recommendations with your teams regarding relevant programmes
• Reference and proof accurately
• Start to build your knowledge of your client’s strategy by staying on top of all emails and saving down files appropriately

Required Skills & Experience

• Immerse yourself in the medical communications and pharma industries, your clients’ companies and therapy areas: engage with every opportunity to establish an awareness of developments, innovations and trends. Look for opportunities to reflect these in your work and flag your ideas to your teams and wider team to raise your internal profile
• Take an active role in new business, which may include undertaking and presenting research to the pitch team, or facilitating team input via brainstorms/presenting as part of the pitch team
• Familiarise yourself with the ABPI Code of Practice and ensure that your work is always compliant
• Get involved with the agency’s non-client work, e.g. inspiration/charity/social projects, as required

Real Chemistry offers a comprehensive benefit program and perks, including a primary office location outside Spitalfields Market, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, a subsidised Real Chemistry amazon shop, Friday afternoon happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: http://www.realchemistry.com/ .