WMMG LLC Hiring for Customer Service Representative at Springfield, MA Full Time

We are looking for a customer-oriented service representative. A customer service representative, or , will act as a liaison, provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency. The best are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities
No experience required
Paid training

Outstanding opportunity for promotion based on performance.

Flexible hours Requirements:

• Display a courteous and empathetic attitude to all customers Great work ethic and initiative

• Good communication skills

• A can-do attitude

• Willingness to learn

• Competitive, outgoing spirit
• Strong communication skills and active listening skills
• Familiarity with Android or apple tablet system
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Pay: $700.00 – $1,000.00 per week

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

COVID-19 considerations:
all customer service representatives are required to wear mask

Ability to commute/relocate:

• Springfield, MA 01103: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person