Winter Park Resort Hiring for Revenue Management Senior Manager at Winter Park, Colorado Full Time

WINTER PARK RESORT OVERVIEW: 

Who We Are: At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Don’t be fooled by our convenient location, though… you’ll feel remotely tucked away in our high-country corner of the Rockies. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures and an unparalleled and unfiltered Colorado experience. Whether you are fulfilling a lifelong dream to work at a ski resort or you are just wanting a change of scene, we have great jobs and an awesome experience waiting for you! 

Who We Are Looking For: Winter Park Resort is a place for mountain lovers, adventure seekers, and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and discover the adventure that will keep you coming back for more. Whether you are looking to have your first taste of a winter season in the Rockies or to build a long-term career, we have something for everyone.  We work to play… Are you in? 

Perks & Benefits: There’s more than a free season pass waiting for you! You don’t just get a job at Winter Park, you get an experience and a lifestyle. As a member of our team, you’ll enjoy a variety of perks and benefits that are available to our year-round and seasonal employees. Some examples include: 

• Free season pass to Winter Park Season and free access to all fifteen Alterra Resorts throughout North America. 
• Discounted tickets for your friends & family 
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs for eligible employees 
• 401(k) plan with generous company match for all employees 
• Paid parental leave of up to 6 weeks for eligible employees 
• Generous food & beverage and retail discounts  
• Onsite employee childcare based on availability, discounted equipment rentals and plenty of opportunities for growth, advancement & year-round employment! Don’t worry the uniforms are provided! 

POSITION SUMMARY:

The Senior Manager, Revenue Management functions as the strategic business leader of Revenue Management. It has overall responsibility for balancing the financial objectives of different lodging products, winter and summer activities, and mountain operations to maximize total revenues. Position is accountable for pricing, positioning and inventory of all products within the market. Develops and oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing. Acts as primary contact for and maintains productive relationships with all stakeholders including senior leaders in Lodging, Sales, Marketing, Core Business Owners, and the Alterra Revenue Management team.

ESSENTIAL DUTIES:

• Develops seasonal and annual strategic action plans for Revenue Management across all Winter Park lines of business. (20%) D
• Works closely with the Regional Director of Revenue Management and Winter Park senior leaders to develop, implement and analyze pricing, inventory and sales strategies for resort lodging, lift and activities products for various market segments. (20%) C
• Leads weekly revenue management meetings with resort leadership team. Analyzes lodging, lift ticket and presold pass data to identify trends, future need periods and obstacles to achieving goals and provides critical input to resort leadership team for development of overall market sales strategy by business unit. Communicates financial results to stakeholders, makes recommendations and works with business unit leaders to accomplish brand/market objectives and initiatives (10%) C
• Leads weekly business review meetings with the sales team, evaluating group profitability, optimizing revenue and occupancy by market segment through critical evaluation of group business (5%) D
• Use standard software applications, complex spreadsheet software, analytical tools and hotel systems including Duetto, Springer Miller, RTP, Power BI, etc. (10%) B
• Utilize available tools and interpret sales/market and competitive data and apply to sales strategy (5%) B
• Researches new products, tools and processes and provides recommendations to improve effectiveness of the revenue management function and apply it to all of Winter Park’s lines of business. (5%) D
• Works closely with Lodging Dept. to develop annual operating budget and participates in monthly forecasting process with finance. (5%) C
• Creates annual lift revenue budget and strategic pricing plan to reach resort revenue targets. (5%) C
• Manages staffing levels to meet business needs. Oversees Revenue Analyst position. Sets goals and expectations for direct reports and holds staff accountable for successful performance. Creates appropriate developmental plans and develops team members based on individual strengths, development needs, career aspirations and abilities using bi-annual performance appraisal process. (10%) D

Degree of Autonomy:

A – Follows procedures or instructions

B – Makes decisions in meeting well-defined objectives

C – Assists in clarifying and defining objectives

D – Develops objectives

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE PREFERENCES:

• Minimum of a Bachelors Degree in Economics, Finance, Accounting, Mathematics, Statistics, or a related field.
  Previous experience within the travel or ski industry preferred.
• Excellent understanding of Revenue/Yield Management Concepts.
• Previous hospitality/hotel experience highly desired.
• Advanced Excel user (pivot, graphs, formulae, VBA).
• Strong database analysis skills with the ability to understand how data is organized in multiple systems and how to retrieve appropriate data from source systems.
• Ideal candidate will have strong analytical and communication skills, attention to details, pro-active in reaching goals.

KNOWLEDGE, SKILL, AND ABILITY:

• Working knowledge of Microsoft Office and basic computer functionality required.
• Valid Colorado Driver’s License and clean motor vehicle record desirable
• NOTE: This position must submit to and pass a criminal background check and credit check on condition of employment.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

This position may be required to work evenings, weekends and holidays.

• Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
• Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily-reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

WAGE:  

The base  pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits. 

Salary: $61,659 – $92,489

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law. Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.