Willis Towers Watson Hiring for Global Head of ICS Education, Communications & Awareness Job at Reigate, England Full Time

This role works within the Information and Cyber Security (ICS) team, helping to drive a secure culture right across the business globally. Leading and shaping the education and communications strategy – being innovative and cavalier in engendering a change in security behaviours.

Reporting to the Director of Strategy, Governance, Risk and Compliance, you will be the subject matter expert on Human Factors.
The base working location will be Ipswich/Reigate.

The Role

This role will support the delivery of communication and reporting within ICS and to the wider business and will therefore include activities such as:

• Lead/shape the training, awareness and communications strategy for ICS, aligned to the overarching ICS strategy into 2022 and further forward
• Working closely with ICS LT to deliver awareness campaigns, communications and events
• Leading on the creation and accuracy of reporting data on training and communications, feeding various governance and reporting requirements
• Supporting all ICS Transformation programmes within respective comms plan, making sure the employee is at the heart of all decisions made
• Supporting all deployments within the programme in a logical, timely and focused way – being creative with your channels to reach the right people at the right time
• Working with core teams and stakeholders, such as Communication (ICCM), Compliance and Legal to make sure they are fully supportive and engaged in our plans
• Engaging and supporting our “cyber champions” network, being a point of contact for all their questions and ideas
• Working closely with our global and local communications groups and specialists to ensure success of communications programs and campaigns
• Working with the Communication team to ensure optimal timing of training interventions
• Devising and delivering regular colleagues awareness programmes, eg phishing campaigns, targeted training (e.g. Privileged users)

The Requirements

Skills

• Experience in leading the delivery of compelling training, awareness and communication in a global organization
• Proven background in measuring and reporting KPIs for training, awareness and communications
• Clear understanding of what makes employees listen to communications and gets them talking
• Demonstrate experience in building cultural communities and networks to improve training, awareness and communication and change behaviors.
• Lots of ideas on ways and methods we could use that might not have been thought of before.
• The mindset and resilience to deliver large scale global campaigns with multiple communication approaches and channels
• Proven ability to work in a global, collaborative group environment
• Experience of working with a high degree of autonomy, managing own workload and delivering to tight timescales

Qualifications:

• Qualified degree from an accredited University or relevant experience on the role
• A proven interest in growing your knowledge in comms, engagement and employee psychology based topics

Behaviors:

• A logical and organized mind
• Resourcefulness and organizational agility
• Global team player with good interpersonal and influencing skills
• Conflict Management Resolution (Options Analysis)
• Customer Focus & Integrity and Trust
• Personal Learning & development

Equal Opportunity Employer