While Sebright Products, Inc Hiring for Chat Specialist at Nashville, TN Full Time

We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.

Responsibilities:

• Handle a wide variety of customer inquiries via online chat
• Provide accurate information about products and services via online chat
• Narrow down on appointment information to schedule appointments
• Develop and maintain a knowledge base of the ever-evolving products and services
• Capture customer contact information for lead generation and client review
• Summarize interactions based on customer needs for client review

Qualifications:

• Must be able to type at least 35 WPM, 40 and above preferred
• Have a handle on basic internet and window based computer skills
• Strong ability to multitask is preferred, gaming experience is helpful
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to adapt to change and enjoy a quick paced work environment.