Western Financial Group Hiring for Customer Service Associate at Toronto, ON Full Time

Looking to work with a high performing team to provide our clients the coverage they need by building strong business relationships and delivering excellent service?

Cutomer Service Associate

As a Customer Service Associate, you will build lasting relationships with your customers, helping to protect what matters most to them.

Here is what a typical day looks like

Assist customers with their daily insurance needs via phone, in person and by email

Provide quotes and sell new policies to customers

Manage walk-in queries, sales and up-selling of products to new and existing clients

Follow up on all client accounts to resolve outstanding activities

Remain up to date on product knowledge and build relationships with insurance providers

Continue self-development through industry and training and other courses

Generate leads through community involvement and events

Knowledge of each Insurance Company’s products, endorsements, packages and payment plans

Conduct sales calls for new business and making timely renewal calls for existing customer business

THE VALUE YOU BRING:

• Strong sales customer service and communication skills
• Experience achieving sales personal goals and business targets individual and as a team
• Well versed in navigating multiple computer programs at once
• RIBO Insurance License required
• Preferred understanding of policy wordings/coverage’s

NOTE:

• No insurance experience required, and all training is employer paid while you work
• Signing bonus for qualified individuals

Hours: Full Time – 37.5 hours/week

Location: Remote

Requisition #: 75401

Western Financial Group – Top 100 Canadian Employer

Our people make us who we are and we’re thankful to have been recognized as a Top Employer across Canada! We are looking for great people who share our values and want to share their unique skills with us. Western is on a mission to exceed customer expectations, and that starts with our people. Would you like to be part of our story?

As one of Canada’s top insurance broker, Western creates security and has provided customized insurance solutions to over 1 million Canadians. For over a century, we’ve secured our neighbours’ future by staying true to our Guiding Principles of Truthfulness, Fairness, Value, and Loyalty.