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Customer Services & Support
West Fraser Electro Mechanical Ltd. Hiring for customer service clerk at Prince George, BC Full Time
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Work setting
- Public sector
Tasks
- Access and process information
- Address customers’ complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Maintain records and statistics
- Perform general office duties
- Process incoming requisitions
- Prepare price quotations
Computer and technology knowledge
- Database software
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Area of work experience
- Forecasting or projection
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Long term benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning/training paid by employer
- Travel insurance
- Wellness program