West Coast Pool & Spa Ltd. is Looking for Customer Service Representative Full Time

Are you an energetic person who is looking for an exciting opportunity within a progressive workplace? Do you enjoy working in a fun team environment? If so, we want to hear from you!

ABOUT US

West Coast Pool and Spa Ltd. has been a leader in the pool and spa industry for over 40 years. We are growing and are looking to add additional permanent members to our team!

ABOUT YOU
You are a customer service superstar and are comfortable communicating on the phone and via email.

Your main job duties will include:
– Answering phones in a professional and courteous manner
– Communicating with both staff and customers efficiently and accurately
– Accurately recording work order requests
– Recording and maintaining information in our company database
– Monitor accounts receivable and communicate with customers to collect unpaid account balances

Must Haves:
– Fluent in English (both written and spoken)
– The ability to prioritize daily tasks with minimal supervision
– Be able to work under pressure during peak times
– Great attention to detail

Notes

• This position is a Monday – Friday position office-hours position.
• The starting wage is $20/ hour while training/ on probation. This will be reviewed at the end of probation.
• This is an in-office position.
• Only individuals selected for an interview will be contacted. No phone calls or personal visits, please.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 40 per week

Salary: From $20.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application question(s):

• Are you able to work Monday – Friday, 40 hours per week?

** Please ensure this question is answered **

• Do you live in (or are you able to easily commute to) North Vancouver? We very much suggest you look up our address before applying to determine if the commute is reasonable.

** Please ensure this question is answered **

• Are you fluent in any languages other than English?

Experience:

• customer service: 2 years (required)
• office: 2 years (required)

Language:

• English (fluent written & spoken) (required)

Work Location: One location