WELL Health Technologies Corp Hiring for System Administrator at Toronto, ON Full Time

Position: System Administrator

Reporting to: Director, IT

Type: Full Time Permanent

Location: Toronto, ON

About MyHealth Centre

MyHealth is a part of the WELL Health Technologies Corp. (TSX: WELL) family and is the largest provider multi- specialty ambulatory health service provider. We own and operate 50 clinics across Ontario and provide physician services to 30 third-party clinics and hospitals in the areas of radiology, cardiology, nuclear medicine, internal medicine, physical medicine, and Obstetrics/gynecology. We provided over 2 million health services in FY2020. MyHealth team comprises almost 700 professionals including 140 MDs. The mission of the Company is “Delivering Quality Patient Experience through Innovation, Compassion, and Integrity.” MyHealth is accredited with commendation from Accreditation Canada.

MyHealth started telehealth services over two years ago. However, this division has seen exceptional growth during COVID-19. We are offering telehealth services in family medicine, internal medicine, cardiology, and gynecology. We are aggressively expanding specialties as well as geographic reach. Telehealth is helping transform us into the largest national healthcare service provider.

For more information about us, please visit https://www.myhealthcentre.ca/ or https://www.well.company/.

Corporate Recognitions:

• Canada’s Most Admired Corporate Cultures™
• Canada’s Best Managed Companies for 3 consecutive years.
• Consumer Choice Award for Best Diagnostic Imaging Clinics in the Greater Toronto Area!
• Great Place to Work for 5 consecutive years.
• Globe and Mail’s Report on Business has selected MyHealth Centre for their 2021 ranking of Canada’s Top Growing Companies.

DUTIES AND RESPONSIBILITIES

• Implement and maintain corporate Windows Network and Active Directory.
• Maintain and manage corporate’s office 365 based Exchange Server.
• Monitor all systems to ensure high availability and peak performance and performs scheduled and on-demand system capacity and performance updates to address issues, including disk, memory, and CPU changes.
• Configure development servers (both physical and virtual), and provide ongoing support for IT Services through the design, implementation, and testing of all new application, web, and database servers.
• Manage Certificate server and Certificate Services (PKI).
• Patching, Automation and Endpoint Management – SCCM, Intune.
• Responsible for implementing and maintaining appropriate strategies for backup and data protection, disaster recovery as well as failover procedures.
• Support the implementation, testing and deployment of all new applications within the organization.
• Select, implement and maintain any necessary security software, including Anti-Virus, Anti-Malware, etc, across the organization, on servers, and workstations.
• Create, implement, and maintain all Network Security policies and procedures, maintain documentation, and provide training and assistance with these throughout the organization, where necessary.
• Performs periodic and on-demand system audits and vulnerability assessments; including user accounts; application access; file system.
• Patching, Automation and Endpoint Management – SCCM, Intune.
• Responsible for implementing and maintaining appropriate strategies for backup and data protection, disaster recovery as well as failover procedures.
• Incident Management – Responding, tracking, resolving, and performing root cause analysis to prevent reoccurring issues on IT tickets and deliver world-class customer service.
• Analytical skills – a highly analytical role, requiring the interpretation of error logs, monitoring system performance, and ensuring server reliability.
• Perform tasks as assigned by the manager.

POSITION QUALIFICATIONS

• Bachelor’s Degree in Computer Science from a recognized institution, or an equivalent mix of college education/training in System Administration and Security, required.
• Microsoft Systems Administration certifications, either MCSE or MCSA, required.
• 3 + years work experience in a Windows System Administrator required.
• 2 + years experience as an Administrator or Security Specialist in a healthcare environment preferred.
• Strong hands-on experience with Windows Server environments, Microsoft Identity Manager, Active Directory, GPO, SCCM, BitLocker, Certificates, MFA, required.
• Thorough understanding of LAN/WAN Networks (Routers, Switches, and Firewall) Configuration and cabling.
• 2 + years Administering, securing, and optimizing systems and servers within a Data Centre environment.
• Experience Administering Storage Area Networking (SAN) technologies and best practices.
• Scripting/programming of infrastructure and operations tasks via PowerShell, Power CLI, JavaScript, Python, etc.
• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
• Able to develop and interpret technical documentation for training and end-user procedures.
• Highly self-motivated with the ability to effectively prioritize and execute tasks in a high-pressure environment.
• Excellent written and verbal communication skills.
• Strong customer focus with demonstrated interpersonal skills and the ability to maintain effective working relationships with others.
• Valid driver’s license (G License) and own vehicle an asset.

PHYSICAL DEMANDS:

• This job is located within the Head Office in Toronto at Sheppard and Yonge; however, it will also include extensive travel to our various clinic locations within the GTA, and outside (Sudbury, Sault. Ste. Marie, and London, etc.) – must be prepared to drive to closer locations and be willing to fly, if necessary, to the farther locations.
• Due to the nature of this role, you may be required to work outside of regular business hours and/or be on-call for after-hours and weekend support.

Personal:
Have a cheerful, positive attitude and the ability to work effectively with others as well as the ability to work independently and treat everyone with respect, dignity, and kindness.

Follow us on LinkedIn: https://ca.linkedin.com/company/myhealth-centre

MyHealth Centre welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

MyHealth Centre is an equal opportunity employer. If you require accommodation for a disability at any stage of the recruitment process, please notify Human Resources