WCU Hiring for Admissions Advisor (100% Remote) Job at Irvine, CA Full Time

The Admissions Advisor is responsible for prospective student entrance process of the campus Admissions department with emphasis on customer service. Gathers information on students, pre-screens and pre-qualifies potential students. Performs routine clerical, office and data entry tasks. Provides excellent customer service to prospective and enrolled students in accordance with the mission and purpose of the university.

Please note: This position can be 100% remote.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Recruits and enrolls qualified applicants into programs of study beneficial to the students’ career objectives and academic needs in an efficient and supportive manner utilizing sales and marketing techniques that may include group presentations/events, campus tours, on and off-site job fairs and other methods as applicable.
• Understands and conforms to the university’s philosophy of truly caring about students. Empathizes with prospective and enrolled students with professionalism and respect.
• Learns and maintains specific program knowledge, program objectives, enrollment process, requirements, and content offered by the university in order to make a complete and factual presentation to prospective students and other interested parties.
• Develops a positive and productive relationship with other departments at the university to be better informed of the university’s operations. Develops a relationship with Instructors in order to keep current on diverse academic programs offered at the university to better serve prospective students.
• Initiates contact with prospective students to set appointments for information sessions. Records appointments with prospective students in Campus Vue. Notates conversations with prospective students. Sends marketing materials to prospective students. Confirms all appointments the day before.
• Prioritizes and organizes appointments, tasks in order to manage more effectively in order to meet department goals. Makes sure all visitors have been taken care of.
• Sets realistic expectations for prospective students. Continuously follows-up on all inquiries from marketing efforts. Meets with prospective students to determine their educational and career goals as they are related to the course offerings and sets appointments to interview prospective students as appropriate.
• Consistently conducts ethical and complete information sessions. Determines educational level of prospective students. Answers student questions, offers guidance on programs, alternative programs and admissions process. Establishes student career choice. Conducts tours for prospective students.
  Ensures accuracy and confidentiality of all enrollment files. Ensures that prospective students understand enrollment paperwork .

KNOWLEDGE/EXPERIENCE:

• Minimum of up to two years’ experience in a counseling or marketing related environment required.
• Experience with MS Office.
• Experience with data entry and multi-line phone aptitude.
• Experience with reception and telephone techniques

EDUCATION:

• Bachelor’s degree required.

ABOUT US

For over 100 years, West Coast University has been educating and preparing students for professional careers across our six campuses located in Southern California, Dallas, Miami, and Online. As part of our unique student-centric approach to advanced healthcare education you will be empowering future healthcare professionals. At West Coast University our students are Ahead of the Curve. Our Mission is to embrace a student-centric learning partnership that leads to professional success. We deliver transformational education within a culture of integrity and personal accountability.

Our benefited faculty and associates are offered a comprehensive benefit package including:

• Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Perks & Discount
• Professional Development

West Coast University is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.

Campus: WCU Online California
Function: Professional