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Transportation / Logistics / Transportation / Logistics
WCGWCUUS Hiring for Dispatcher at Iowa Park, TX Full Time
Full Job Description
Waste Connections has an immediate opening for a Dispatcher to join the team at our site in Iowa Park, TX. In this position you will field calls and emails from our customer service representatives and dispatch our drivers based on the priority of need. This is a very fast paced position that requires strong computer skills, excellent communication skills, the ability to multi-task and work under pressure.
POSITION SUMMARY:
- Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
- Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
- Assisting driver(s) when a pickup or delivery is in question before servicing.
- Scheduling and dispatching work to various employees and departments throughout the day.
- Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
- Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
- Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
JOB REQUIREMENTS:
- High school diploma or equivalent is a must.
- 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.
- Strong typing skills
- Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.)
- Excellent organization and communication skills, both orally and written.
WHAT WE OFFER:
- Competitive pay!!
- Excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to “Connect with Your Future”.
- Garbage is very stable, and we work year-round!
Apply today and Connect with Your Future!
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.