Wayfair Hiring for Product Manager, Supplier Self-Service at Toronto, ON Full Time

Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with engineering, UX design, analytics, and business partners across Wayfair, our product team ensures that we’re building technology that solves important customer problems in elegant, scalable, measurable ways. We have a modern tech stack including sophisticated capabilities around AI, data science, multivariate testing, and personalization. We’re a highly collaborative, supportive team that values learning, psychological safety, and intentional career development.

What You’ll Do: Product Manager – Homepage and Reports owns product development and roadmaps for two modules of supplier self-service experience (i.e., Partner Home): Homepage and Report Center. The successful candidate will be responsible for easy-to-use, relevant, and insightful experience in those modules enabling the supplier to completely self-serve and take actions to grow their businesses. This in turn will enhance the customer experience with Wayfair through larger selections of merchandise and prices.

• Develop deep understanding of supplier needs to create digital products that enable suppliers to be successful on Wayfair platform.
• Partner with business stakeholders to understand their businesses and co-develop impactful solutions that drive key business value.
• Use Agile processes to collaborate with partnering teams (engineers, experience designers, analytics) to execute the roadmap.
• Communicate and promote the product vision and progress throughout Wayfair including senior partners.
• Develop and monitor OKRs for key product initiatives and ensure alignment with stakeholder objectives.
• Work with management to improve product craft and processes throughout your workgroup.

What You’ll Need:

• 4 + years building products or infrastructure at scale from concept to launch and beyond.
• To focus on customer problems and solutions
• To have demonstrated success in creating products that drive business impact.
• Sufficient industry literacy to participate in making key choices as well as effectively communicate with technical partners such as engineering.
• Strong analytical and data-driven decision making skills
• Excellent communication and stakeholder management skills at the senior partner level.
• Positive, people-oriented, and collaborative attitude.
• A mentality that pushes through issues with creative solutions and tenacity, while maintaining a grace-under-pressure demeanor.