Wave Hiring for Entry Level Sales Representative at Los Angeles, CA Full Time

Our mission is to ensure that our members have essential products and services in the Los Angeles area. Our Entry Level Sales Representative shape our company and connect us to our communities in the Los Angeles area. We look to recruit and retain intelligent, driven Entry Level Sales Representative’s who are passionate about the community and embody our five culture drivers:

• Dream Big, Plan Wisely
• Break Down the Walls
• Think Critically, Speak Up, Deliver with Pride
• Inspire Through Trust, Lead By Example
• Be Unstoppable

The Entry Level Sales Representative acts as a liaison between our outreach program and its customers or potential customers and assisting them with any issues and/or inquiries they may have about their applications. The Entry Level Sales Representative is responsible for receiving and addressing member inquiries, resolution of member complaints, client education, and retention of membership.

Entry Level Sales Representative Responsibilities:

• Interacting directly with customers to provide information in response to inquiries, concerns, and questions about their product offers.
• Assisting members in enrollment and provider services.
• Following up on customer inquiries and complaints that have not been resolved.
• Communicating effectively to members to ensure members understand expectations of their concerns.
• Performing research on billing inquiries and claims to provide service.
• Acting as a liaison between the member and various departments to address concerns.
• Additional duties as assigned.

Entry Level Sales Representative Requirements:

• 1-2 years experience prior in a sales or customer facing role
• High school diploma or GED
• Reliable transportation
• Interested in learning work ethics and motivational skills
• Strives for growth in a team dynamic
• Open to management training

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