Waste Connections Hiring for Contract Administrator at Ottawa, ON Full Time

Waste Connections of Canada is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in their team and community. We have an immediate opening for a full time Contract Administrator at our Ottawa office.

Location: 1152 Kenaston St., Ottawa, ON K1B 3P5

Shift: 10am to 7pm, Monday to Friday

Essential Duties:
Develop routes for the following day based on orders received from Customer Service; assign routes to drivers

Prioritize same-day orders to drivers, based on driver location and availability

Provide print and electronic route schedules to drivers

Direct drivers to appropriate transfer stations

Answer calls from drivers requesting pick-ups, and assign orders as appropriate

Communicate traffic problems (e.g., congestion, construction) to minimize avoidable delays

Monitor driver route progress (e.g., progress of orders) and driver location to ensure orders will be completed, as scheduled; re-assign or re-schedule as needed to meet service commitments

Communicate to drivers on changes in routes, or request for overtime hours

Contact customers to inform them of delays and on-site issues

Collaborate with the sales department, customer service team, operations, and maintenance teams

Close out and finalize routes from previous day (generate reports for management)

Ensure data entry is completed with attention to detail

Requirements:
Minimum two years of dispatch experience

Bilingual (French and English) preferred

Excellent time management and prioritization skills

Strong working knowledge of Microsoft Office

Experience with Trux software an asset

Strong written and oral communication skills

Come join a team environment, and colleagues who embrace a “work hard, play harder” culture. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.

Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer.